Kerry of Florence

Alyssa is great I luv bringing my car there if she wasn't there I probably wouldn't come there she's great there I probably wouldn't come there she's great More

We had a few items needing fixed. Kerry staff scheduled us and took care of everything timely and with great customer service. I am so glad I have a Volkswagen! I will be back!! Kerry staff scheduled us and took care of everything timely and with great customer service. I am so glad I have a Volkswagen! I will be back!! More

The service itself was very quick. But checkout and followup has been confusing and concerning. I checked out and was told the car was in great shape. I never got the know your veh But checkout and followup has been confusing and concerning. I checked out and was told the car was in great shape. I never got the know your vehicle summary. I received a follow up email and responded that I did not get the report when I paid for the service. Today a report was emailed- it says my vehicle is still in the shop 4 days later - and the report has tire tread yellow alert that I was never told about. Not sure what to make of this post service information. More

Fantastic customer service every single time I come to Kerry Nissan Florence. It’s always encouraging. Kerry Nissan Florence. It’s always encouraging. More

Technicians need to be trained better or service policy needs changed. When you have any metal shaving in your transmission screen customer should be given a option to have it replaced and the transmission needs changed. When you have any metal shaving in your transmission screen customer should be given a option to have it replaced and the transmission pan to be cleaned out then put Bach together. If you don't do that then when the transmission fluid goes back in like 9 quarts the detergent can cause failure. So again either the technicians aren't trained or service policy needs to be changed. More

5 Leon was a huge help for us. We called him that morning and he had the car ready for us immediately. We ended up looking at another Armada with a different color interior and he We called him that morning and he had the car ready for us immediately. We ended up looking at another Armada with a different color interior and he was more than happy to help. He allowed my husband and I to take our time and decide between the two vehicles. After we purchased the vehicle, he also took the time to show and explain to me how Apple car play worked, all the interior buttons and controls, and made sure I was comfortable before leaving the lot. We will definitely go back to him for our next Nissan purchase. More

Went well despite our original expectations of buying a car as we did several years ago. Life has changed!! Lucky to find a car that filled our needs. Happy that Leon kept looking and found the Nissan Rogu car as we did several years ago. Life has changed!! Lucky to find a car that filled our needs. Happy that Leon kept looking and found the Nissan Rogue. Glad they cleaned and got our car ready to take that day. More

Excellent! !!! The service was great and the job was done in a timely manner. We will definitely use them again. !!! The service was great and the job was done in a timely manner. We will definitely use them again. More

Concise without all the annoying sales pitches. They were very prepared for my final purchase which saved my precious time. They were very prepared for my final purchase which saved my precious time. More

Have purchased several vehicles from them! !! They treat me like family.. love Dave Shaw especially!!!! !! They treat me like family.. love Dave Shaw especially!!!! More