Kerry of Florence
Florence, KY
Filter Reviews by Keyword
By Type
Showing 1,899 reviews
I didn't even communicate with Alyssa also I've had oil changes in the past at Walmart and they vacuumed my floor boards and Hyundai didn't ! changes in the past at Walmart and they vacuumed my floor boards and Hyundai didn't ! More
My car sat there, one day, shy of four months when we got there to pick up my car we were pointed out to it told where it was out the door to the left it was not washed. It was not clean. It was nothing nobo there to pick up my car we were pointed out to it told where it was out the door to the left it was not washed. It was not clean. It was nothing nobody even walked over to the car. I had to go out and check my oil to make sure that you’ve been done right we have not received any paperwork on the warranty from your dealership yet when I returned your rental car, I was expected to wash it vacuum it and fill the gas tank at the very least after four months of sitting in your lot you could’ve washed it More
Service has always been good and employees professional and helpful. Things seemed a bit “disorganized “ this past experience. Due to what appeared to be a lack of communication, we had an extra day withou and helpful. Things seemed a bit “disorganized “ this past experience. Due to what appeared to be a lack of communication, we had an extra day without the car and had to borrow our son’s vehicle. Otherwise , things were fine, and they were kind enough to take $100 off the bill, which we appreciated. Will continue to use them. More
My daughter originally spent $1300, and was told still needed more work: they took ownership and made it right and did not cost her anything additional: she was super happy and a customer for life! needed more work: they took ownership and made it right and did not cost her anything additional: she was super happy and a customer for life! More