Kerry of Florence
Florence, KY
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Problem was not fixed, looks like they snapped new mirror assembly on but did not tested if it's still shaking/vibrating. I have been dealing with this issue since bought a new car and you are second dealer assembly on but did not tested if it's still shaking/vibrating. I have been dealing with this issue since bought a new car and you are second dealer location I am trying to fix it. My wife made another appointment, hopefully it will be fixed... More
Everything was quick and efficient. Everyone was friendly and professional. There are no words to describe how great the experience was! Everyone was friendly and professional. There are no words to describe how great the experience was! More
Nothing bad. Just a couple things I've sent me about service department. I don't wanna get anybody in trouble. Just a couple things I've sent me about service department. I don't wanna get anybody in trouble. More
Quick fast service. Online scheduling was easy. Great customer service and convenient location. I scheduled for two recalls and was surprised there were three and it was Online scheduling was easy. Great customer service and convenient location. I scheduled for two recalls and was surprised there were three and it was taken care of without me asking. I appreciated the full disclosure. More
Kerry in Florence provides consistently outstanding customer service. They are courteous, and explain everything they are doing. Their work is efficient. The results are reliable. Jason and his team ar customer service. They are courteous, and explain everything they are doing. Their work is efficient. The results are reliable. Jason and his team are fantastic. More