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Kerry of Florence

Florence, KY

Overview
Reviews
Vehicles
4.5
1,899 Reviews
Call Dealership (859) 371-8191
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8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

June 07, 2023

Had a few glitches but Kerry team came through ! !! If I were Kerry service I would be aware of your loyal customers!!! More

by MARYAG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Guilkey
Report | Print
Jun 11, 2023 -

Kerry of Florence responded

Thank You for this wonderful review!

June 07, 2023

The service was quicker than estimated which was nice on a Saturday. Customer service was great. Thank you! More

by JOIEBAILER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Porter
Report | Print
Jun 11, 2023 -

Kerry of Florence responded

Thank You for this wonderful review!

June 07, 2023

Bill went out of his way to get me the vehicle that I wanted. Customer service at its best More

by padil2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill linton, Alyssa Porter
Report | Print
Jun 10, 2023 -

Kerry of Florence responded

Thank you for this wonderful review!

June 07, 2023

The team always treats me right. Services are completed and I haven’t had to return to redo any work! More

by SBRIGGS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Reed
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Jun 10, 2023 -

Kerry of Florence responded

Thank you for this wonderful review!

May 31, 2023

Everyone was very pleasant and ready to call with. They took their time and explained things very thoroughly. More

by BROWN47040
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Shaw
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Jun 01, 2023 -

Kerry of Florence responded

Thank You so much for sharing your positive experience with our team!

May 31, 2023

This was one if the fastest and easy car buying I’ve ever done. It was helpful to know exactly what I wanted to buy. The Santa Fe Calligraphy was just perfect . Thank you. More

by Go Hyundai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Adams, Oliver Theissen
Report | Print
Jun 01, 2023 -

Kerry of Florence responded

Thank You for your kinds words and this wonderful review. Congratulations!

May 30, 2023

Friendly. Very Professional. Easy to deal with. Convenient hours for drop off and pickup. Night drop off was easy More

by Joeyschlimm5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vossmeyer, Alyssa Porter, Mikayla Guilkey
Report | Print
Jun 01, 2023 -

Kerry of Florence responded

Hello, we're glad to hear you enjoyed your visit. We hope to see you soon!

May 27, 2023

A Hiccup or 2 over the last 5 car purchases/leases from here but ultimately they came through and fixed the issues. The new management cares more than ever. Would recommend! More

by CYOUNG9612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Porter
Report | Print
May 30, 2023 -

Kerry of Florence responded

Christopher, We upgraded the order to an emergency order the same day we put it in. Unfortunately, we are at the mercy of Hyundai on this since we do not manufacture or ship the parts. And we cannot use aftermarket parts on a warranty issue, since manufacturers require us to use OEM parts for warranty issues.

May 31, 2023 -

CYOUNG9612 responded

Thanks for everything!

May 27, 2023

Very nice group of people and was in and out very quickly. Very goog experience. More

by TBIRDVEID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Caudill
Report | Print
May 30, 2023 -

Kerry of Florence responded

TBIRDVEID, thank you so much for the positive review!

May 26, 2023

Dealership was very quick with the repair, and got everything taken care of quickly. My only complaint is that I think this is the second time I am filling out this survey because I keep getting texts More

by Tsfiowh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Porter
Report | Print
May 30, 2023 -

Kerry of Florence responded

Tsfiowh, thank you for your kind words and this wonderful review!

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