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Kerry of Florence

Florence, KY

4.5
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

June 09, 2023

Walked in about Noon, car was ready 3 hours later and pick up was easy More

by BSCHWARTZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Porter
Jun 10, 2023 -

Kerry of Florence responded

Thank you for this wonderful review.

June 09, 2023

They are a very friendly staff and the place is really clean. Service was great! More

by viktra666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Porter, Stephanie Ballinger
Jun 10, 2023 -

Kerry of Florence responded

Thank you for this wonderful review.

June 09, 2023

Charger $25 for fluids that I didn’t authorize. No one asked prior to adding. These are topped off at home on a regular basis. So maybe 10 cents of fluid was added and I was charged. Overall, the f More

by tiffkrue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Porter
Jul 11, 2023 -

Kerry of Florence responded

Thank You for your feedback, and for giving us the opportunity to improve with this feedback.

June 08, 2023

Our experience was one we would recommend to anyone. We found the staff, especially Bill, attentive to our needs in a new car and very helpful in getting acclimated to new advanced features. More

by RARUDNICK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill, and Bill. Would ask for them again.
Jun 10, 2023 -

Kerry of Florence responded

Thank you for this wonderful review and kind words about our team!

June 08, 2023

They did a great job on my car. We were 100% satisfied. Will bring it to Kerry next time we need repairs. More

by Ms_lissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lange
Jun 10, 2023 -

Kerry of Florence responded

Thank you for this wonderful review!

June 08, 2023

Kerry Hyundai has always been a pleasant experience. I am a repeat customer. The experience always made me happy. More

by HCOTTONGIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Lewin, Dave Shaw, Tylor York, Bill Harrison, Amy Bass
Jun 10, 2023 -

Kerry of Florence responded

Thank you for this wonderful review and being a loyal Kerry customer!

June 08, 2023

Very prompt and professional. Completed scheduled service as promissed. Minimal wait time. Would definately recommend. More

by keithgluck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Porter
Jun 10, 2023 -

Kerry of Florence responded

Thank you for this wonderful review.

June 07, 2023

Everyone was very nice and answered all of my questions. Quick and easy sales process. When my check engine light came on 3 days after purchase then again the day after I picked it back up from service. I w More

by Dawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Vossmeyer, Tony Stoeckle
Jun 11, 2023 -

Kerry of Florence responded

Thank You for this wonderful review, We are happy we were able to help you out.

June 07, 2023

Sean was very knowledgeable about the automobile and his excellent customer service is what made us decide to do business with Kerry VW. More

by JAMES CHANDLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Dietrich
Jun 11, 2023 -

Kerry of Florence responded

Thank You for this wonderful review and kind words about our team, Congratulations!

June 07, 2023

Alisia explained everything in a very professional manner, and I felt your prices were very fair. More

by audreyliefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vossmeyer, Alyssa Porter
Jun 11, 2023 -

Kerry of Florence responded

Thank You for this wonderful review and kind words about our team.

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