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Kerry of Florence

Overview Reviews (1,899) Inventory (382)

Kerry of Florence

Name: Kerry of Florence
Address: 8053 Burlington Pike, Florence, KY, 41042, US
Telephone: (859) 371-8191
Rating: 4.5

4.5

1,899 Reviews

8053 Burlington Pike, Florence, Kentucky 41042

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Sales: (859) 371-8191

Service: (859) 371-8191

Parts: (859) 371-8191

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Kerry of Florence

Florence, KY

Overview

Reviews

Vehicles

4.5

1,899 Reviews

Call Dealership (859) 371-8191

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8053 Burlington Pike

Florence, KY

41042

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4.5

1,899 Reviews

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View 6 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 6 Awards

Overview Reviews (1,899) Inventory (382)

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Sales: (859) 371-8191

Service: (859) 371-8191

Parts: (859) 371-8191

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customer service car service Kerry warranty sales person friendly staff helpful oil change

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Showing 1,899 reviews

June 14, 2023

SERVICE VISIT

Always clean and usually a in and out kinda of experience People are always friendly and seem willing to help People are always friendly and seem willing to help More

by BKCONCRETEINC

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Alyssa Porter, Alyssa Porter

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Jun 15, 2023 -

Kerry of Florence responded

BKCONCRETEINC, we are very happy to have provided you with such a positive experience!

June 13, 2023

SALES VISIT - NEW

They were nice and not pressuring me. 8 got what I wanted Good good good 8 got what I wanted Good good good More

by TIMMYMCKENNEY21

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Elijah Hutton, Elijah Hutton

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Jun 15, 2023 -

Kerry of Florence responded

Timmy. thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

June 13, 2023

SERVICE VISIT

Excellent service and above standard! Friendly customer service and knowledgeable about my vehicle needs Very happy!!! Friendly customer service and knowledgeable about my vehicle needs Very happy!!! More

by DENNISFESSLER

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Mikayla Guilkey, Mikayla Guilkey

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Jun 15, 2023 -

Kerry of Florence responded

Dennis, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

June 12, 2023

SERVICE VISIT

We appreciate the excellent service, from diagnosis, loaner car, repair and courteous employees. Thank you! loaner car, repair and courteous employees. Thank you! More

by sjbhaiti

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Employees Worked With

Steve Rucker, Katie Machuta

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Jun 13, 2023 -

Kerry of Florence responded

Thank You for sharing your positive experience.

June 11, 2023

SERVICE VISIT

Alyssa us always great. You guys always find something wrong then u fix it 👍yeah You guys always find something wrong then u fix it 👍yeah More

by KMHOOVER1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Alyssa Porter

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Jun 11, 2023 -

Kerry of Florence responded

Thank You for this great review!

June 10, 2023

SERVICE VISIT

Didn’t accept coupon for 39. 95 and charged 79.95 for oil change and could have had synthetic for 69.95, very upset because in the past have accepted my coupons 95 and charged 79.95 for oil change and could have had synthetic for 69.95, very upset because in the past have accepted my coupons More

by jm

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Employees Worked With

Joel Vossmeyer

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Jul 11, 2023 -

Kerry of Florence responded

JM, We asked for you to respond with your contact details privately and have yet to hear back from you.

June 10, 2023

SERVICE VISIT

It seemed to be a well organized group. They took care of my service and took care of the recalls on this vehicle. Very efficient dealer. They took care of my service and took care of the recalls on this vehicle. Very efficient dealer. More

by Pingswinger19

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Joel Vossmeyer, Alyssa Porter, Jason Lange, Alisha Hagedorn, Katie Machuta, Shelby Reed, Lauren Caudill, Amy Bass, Mikayla Guilkey, Stephanie Ballinger

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Jun 10, 2023 -

Kerry of Florence responded

Thank you for the great review.

June 09, 2023

SALES VISIT - NEW

This is the friendliest dealership I have ever worked with! I always feel welcome and appreciated! with! I always feel welcome and appreciated! More

by CEROST

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Bill Linton, Elijah Hutton, EJ Hafley

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Jun 10, 2023 -

Kerry of Florence responded

Thank you for your star rating.

June 09, 2023

SALES VISIT - NEW

Nice, friendly, efficient, fast, fair, accomodating, attentive, knowledgeable, thorough, clean, professional, reliable, personable, excellent, awesome attentive, knowledgeable, thorough, clean, professional, reliable, personable, excellent, awesome More

by rocco3111

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Justin Brierly

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Jun 10, 2023 -

Kerry of Florence responded

Thank you for your star rating.

June 09, 2023

SERVICE VISIT

Horrible customer service. Nobody answers their phone. Your phone system gives a busy signal when transferred to an extension. Finally left voicemail & got no call back. Nobody answers their phone. Your phone system gives a busy signal when transferred to an extension. Finally left voicemail & got no call back. Had an appointment for 11 am on June 2. Dropped my car at 10:30 am & when I came to get my car at 2:30 pm had to wait till 3:15 pm. More

by giseladossey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Employees Worked With

Alyssa Porter

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Jul 11, 2023 -

Kerry of Florence responded

Thank You for your feedback, and for giving us the opportunity to improve with this feedback.

Kerry of Florence

Kerry of Florence Awards Awards

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