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Kerry of Florence

Florence, KY

4.5
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

November 23, 2013

-Poor customer service for New car purchase -Deceptive -Poor customer service for New car purchase -Deceptive Advertising for Trade in values -Bottom line is that I would never recommend Kerry Hyunda More

by tsanorz06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manger
September 13, 2013

The salesman was rude and never aloud me to make a offer or call me to let me know how it was going with my bad credit. Please, always tell people were they stand. I had the loan approved with my bank alr More

by wuzu28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brent x-106
August 07, 2013

This has been the worst experience with a dealer I have ever had and I have had some bad ones. First I found out that I was charged approximately 4 thousand dollars more than the car was worth (Blue book More

by jhuseman23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
remington taylor
April 22, 2013

Went to the dealer on Saturday, April 6. l leased a 2013 Sonata and signed all the paperwork. Everything was a done deal (or so I thought). I brought the car back on Tuesday, April 9 because part of the dea More

by CarolWaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General Manager Lane Taylor and Sales Manager Ryan Johnson
September 20, 2012

They do nothing but promise the world and then when it comes down to their time to hold up there end... they are nowhere to be found! Amazing that they are all about calling you when they want you to buy More

by unhappy0324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Turner, Ryan Johnson, Tony
August 27, 2012

We agreed on a price with a salesmen for a Sienna when we went to pick up the car and pay for it they jacked the price up $1000. We were paying cash so it was not a loan issue. They refused to make good on More

by smhonebrink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan and Mike
August 27, 2012

Only put No to recommending this dealership because of the Finance Manager. I'm happy with the car and the deal I got but closing in the finance office was another story. BEWARE!!!! When closing th More

by glr068
Customer Service
Recommend Dealer
No
Employees Worked With
Bill Reed
July 24, 2009

My first contact was with Tim Bonta. Through emails and phone conversations he gave me what I thought was a fair price. After reading so many horror stories on the internet about car buying in general, I More

by hyundai_newbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bonta, Larry Moyer, Mike Daugherty
January 22, 2009

False advertising. Was promised a $500. gas voucher, which I never received. When I called to complain I was rudely talked to by Mr. Dicastro and told they would give me $14 instead because that is wha More

by KB
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Dicastro
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