Kerry of Florence
Florence, KY
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Amazing and friendly I am extremely pleased with how friendly and upfront he was. He did not sell me anything that I was not ok with. He directed me to a car that I was in I am extremely pleased with how friendly and upfront he was. He did not sell me anything that I was not ok with. He directed me to a car that I was interested in. More
No pressure! Dan Forrester was a pleasure to work with in purchasing my new car. To be honest, I've always been weary of salesman in general, but I did not once fe Dan Forrester was a pleasure to work with in purchasing my new car. To be honest, I've always been weary of salesman in general, but I did not once feel pressured to purchase something I did not want. I appreciate the professionalism! More
Terrible Sales Experience I bought a new Hyundai Elantra GT from this dealership two weeks ago and had a terrible sales experience. After finally agreeing on a price for my car I bought a new Hyundai Elantra GT from this dealership two weeks ago and had a terrible sales experience. After finally agreeing on a price for my car, I walk into the finance office to complete the financing paperwork. This is where a big part of the problem starts: I was approved for financing with a reasonable APR, but the associate tells me that I only qualify for that low APR if I buy an extended warranty (for an extra $2500). Naturally, I don't believe this, so I question the guy about it and he tells me some line about how it protects the bank from claims or something. So I buy the warranty to get the low APR. When I get home, I read the warranty booklet and it says specifically "purchasing this warranty is not required for approval of financing nor is it necessary to receive a lower interest rate on financing." So the finance representative intentionally lied to me more than once on this issue. Fortunately, you have 60 days to cancel the warranty for a full refund, which I did today. In addition, when I bought the car, I wanted a factory installed remote start. So I paid full price for a Hyundai remote start to be added. However, when I came into the dealership to get it installed today they wanted some person from another company to install an aftermarket remote start and the dealership was going to keep the profit. So I told them I paid for a genuine Hyundai remote start with the correct key fob for my car and the sales manager told me that I must be mistaken because they only install aftermarket remote starts at their dealership. After waiting another 30 minutes for a finance manager to show up today, I finally got them to process the refund for both the warranty and the remote start. I just hope I eventually get reimbursed for both of them. I will never buy a car from this dealership again. More
Great Buying Eperience! Great buying experience! No pressure from my sales rep, and even after I purchased, Brittany followed up with me to see how my experience was and to Great buying experience! No pressure from my sales rep, and even after I purchased, Brittany followed up with me to see how my experience was and to make sure I didn't have any questions! Will recommend Kerry Nissan to my friends and family. More
Good experience I love Tom. This is the second vehicle I have purchased from him this year. He's kind and he cares about his customers. Overall excellent customer ser I love Tom. This is the second vehicle I have purchased from him this year. He's kind and he cares about his customers. Overall excellent customer service More
Lived up to car dealership stereotypes. High pressure sales. I came here to test drive a Hyundai and possibly buy it. Within 15 minutes, the salesman had said some form of, "What can I do to get you into this ca I came here to test drive a Hyundai and possibly buy it. Within 15 minutes, the salesman had said some form of, "What can I do to get you into this car today?", 3-4 times. No exaggeration. Ironically, when it came time to talk pricing, he became rather secretive. I tried to get an idea of what I could purchase the car for, the salesman refused to give a realistic idea. First starting with, "What it says on the sticker.", easily 5-10% over what the average person pays for this car. After I quickly batted that off, he gave a long speech about how he could only work numbers with me if I was pretty sure I was going to purchase that night. He kept saying how if he gives me a price I could be just using them to get a better price at another dealership. I brought my checkbook, but I wasn't sure, so I went home. The whole experience was confusing and frustrating. More
Brent Adams My experince was amazing. Brent Adams was very helpful in getting my 2016 Frontier he was also amazing with my daughter getting her 2015 rogue. Thank My experince was amazing. Brent Adams was very helpful in getting my 2016 Frontier he was also amazing with my daughter getting her 2015 rogue. Thank you again Brent More
Horrible service and followup Staff does not return calls, Problems are not dealt with efficiently, I left an irate message for the "MANAGER" and did not even get a return call the Staff does not return calls, Problems are not dealt with efficiently, I left an irate message for the "MANAGER" and did not even get a return call then. I had to make multiple trips to the dealership to follow up on my lease trade in and my new lease agreement. After over 30 days the new lease was not even approved!!!! and then a month later I was given a bullsh** reason of the fact that they needed me to sign an additional form stating what my date of birth is? They had a copy of my driver's license on file and they could not verify my DOB????? Why didn't anyone call to ask me to sign the form in the 2 months that I had been trying to get this resolved. I will never get another car from a Kerry dealership!!!!!! More
Getting my 2015 Nissan Rogue Select I had a wonderful experience at Kerry Nissan in Florence, Kentucky. Brent Adams was very knowledgeable about the car I wanted and he worked hard to g I had a wonderful experience at Kerry Nissan in Florence, Kentucky. Brent Adams was very knowledgeable about the car I wanted and he worked hard to get me the best deal. I just love my new car. Thanks Guys. More
Very Satisfied! This is a very nice place to buy a car, everyone is very friendly. They help you find the car you want, I will definitely tell everyone to come here, This is a very nice place to buy a car, everyone is very friendly. They help you find the car you want, I will definitely tell everyone to come here, I have already told people to come to you all, Thank You so much!!!! Kathy More