Kerry of Florence
Florence, KY
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Rude dealers and not the best deals I went to this dealership several times. I was ready to buy a car on the spot if offered a good deal. On the second visit, I had to wait for a quite a I went to this dealership several times. I was ready to buy a car on the spot if offered a good deal. On the second visit, I had to wait for a quite a while to sit down with a dealer. Then he just started typing in information without discussing deals or prices. I had done my car research and had prices from the internet. The manager informed me that prices online are not accurate, they just draw people in the door. He was rude and upset the person that drove me. I visited several other Hyundai dealerships and got prices. I decided to give Kerry Florence another try. The manner was rude yet again and would not match the other dealer's prices. He managed to upset another person who brought me. I did a little more research and discovered the Kerry Touch is actually a deal through Hyundai company. Kerry will add the cost in your final paperwork and hope you don't notice. More
Car good; customer procedures shaky I like the Elantra, which is the most important thing. But once a purchase is made, there is sequence of set procedures that should be executed like I like the Elantra, which is the most important thing. But once a purchase is made, there is sequence of set procedures that should be executed like clockwork, since the employees do it every day, things like titling procedure and trade-in processing. These were not handled well and caused me some inconvenience I do have one complaint that is unlikely to be the dealer's fault. For a veteran's discount, the company requires a DD 214 discharge document. As a retired Army officer I had a picture ID card. Not accepted. I returned the next day with my retirement certificate signed by the Secretary of the Army. Not accepted. I had to scan and e-mail my Army retirement orders. Who doesn't understand that retired soldiers are veterans? More
Great! My experience was great! I would definitely return! The dealership was able to work with me to meet my needs. Once the car arrived it was in great sh My experience was great! I would definitely return! The dealership was able to work with me to meet my needs. Once the car arrived it was in great shape and meet my expectations! More
I love my car The staff were great people. The price was amazing. I love my new car. I reccomend this dealership to anyone looking for a new car. The staff were great people. The price was amazing. I love my new car. I reccomend this dealership to anyone looking for a new car. More
AWESOME! This was a wonderful car buying experience. The sales people were amazing. i would highly recommend Kerry nissan to anyone looking to buy a car new or This was a wonderful car buying experience. The sales people were amazing. i would highly recommend Kerry nissan to anyone looking to buy a car new or used. More
Very helpful Excellent in explaining and helping me keep monthly price of payment within my expectations.Very good experience. Would recommend this dealership to f Excellent in explaining and helping me keep monthly price of payment within my expectations.Very good experience. Would recommend this dealership to friends and family in the future. More
review It was a good experience, everything was fairly straight forward. We were referred by a friend who recently purchased an Elantra when she heard we w It was a good experience, everything was fairly straight forward. We were referred by a friend who recently purchased an Elantra when she heard we were in the market for a Sonota. Service was as she decribed More
I have not yet had service completed at this dealer. I have not yet had service performed at this dealer. The purchasing experience was positive. I would recommend Kerry Hyundai to others. David Shaw I have not yet had service performed at this dealer. The purchasing experience was positive. I would recommend Kerry Hyundai to others. David Shaw was very easy to work with. More
Telephone Service Scheduling Terrible Called to schedule an appointment. After being transferred and on hold for over five minutes I gave up and decided to drive to the dealership to make Called to schedule an appointment. After being transferred and on hold for over five minutes I gave up and decided to drive to the dealership to make the appointment. Not a pleasant experience and have decided to have my car serviced elsewhere. Long time (15 years) customer. More
Great Very good good prices and friendly sales staff over all a good experience in buying a new car. I will recommend Kerry Hyundai to family and friends. Very good good prices and friendly sales staff over all a good experience in buying a new car. I will recommend Kerry Hyundai to family and friends. More