Kerry of Florence
Florence, KY
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Blue review There where some issues with paper work but dealer sent our sales guy Kevin out to our house for us to sign the paper work. Had set up with internet m There where some issues with paper work but dealer sent our sales guy Kevin out to our house for us to sign the paper work. Had set up with internet manager a meeting time and vehicle wanted but still took awhile once we arrived at delestship and they switched to a different sales manager than I had talked to on the phone. However, Kevin was great and a joy to work with. Overall good exsperiance just seamed a bit disorganized at first. especially considering we had set everything up ahead of time. because of this my wife and I didn't feel prioritized and would of left if it had not been for the 50min drive we took to dealership on the promis of a fast smooth transition. In the end we got the Vehicle we wanted and worked with Kevin a great easy going guy to work with but formentioned details makes us not likely to return. More
Erin Cehrs Thank you for treating me like a young adult, and helping me be able to make my first adult purchase! You've gained a life long customer!!! Thank you for treating me like a young adult, and helping me be able to make my first adult purchase! You've gained a life long customer!!! More
Excellent Experience Michael greeted me right away and was able to assess what I was looking for immediately, The exact car I was looking for with the options I was looki Michael greeted me right away and was able to assess what I was looking for immediately, The exact car I was looking for with the options I was looking for was quickly found. Michael was not pushy at all. He listened to what I had to say and was very helpful throughout the process. I would definitely see Michael again the next time I need a car. More
great sales experience very friendly and made purchasing vehicle easy would recommend for anyone looking to purchase a car very reasonable pricing and great customer service very friendly and made purchasing vehicle easy would recommend for anyone looking to purchase a car very reasonable pricing and great customer service awesome dealership More
No pressure dealership Great staff, answered all our questions, did not pressure us to make a decision. Told us to take our time, decide what to do etc. This is a great deal Great staff, answered all our questions, did not pressure us to make a decision. Told us to take our time, decide what to do etc. This is a great dealership. Love my new car More
Excellent Service Returning customer love the reliability and friendliness of staff. Great price for a new car felt very comfortable with staff. Showed me great options Returning customer love the reliability and friendliness of staff. Great price for a new car felt very comfortable with staff. Showed me great options and how to work all the bells and whistles of the car. More
2017 car leasing experience Mario and the manager were great to deal with. Mario was hustling to do everything for us he could even though they were short staffed on that Sunday. Mario and the manager were great to deal with. Mario was hustling to do everything for us he could even though they were short staffed on that Sunday. He does an excellent job at his job. More
Good staff Good people helpful and good to work with and everyone was helpful and pleasant fast and courteous service and a good deal no back hand bargaining Good people helpful and good to work with and everyone was helpful and pleasant fast and courteous service and a good deal no back hand bargaining More
Steven wise Very good experience. Very helpful and knowledge about the whole process. I would recommend buying a car here to anyone. The whole staff was very prof Very good experience. Very helpful and knowledge about the whole process. I would recommend buying a car here to anyone. The whole staff was very professional from start to finish. More
Do not buy a car from Kerry Hyundai They lowball on their prices of anything you add to the vehicle by as much as $600(told to add navigation would be $1500, actual price $2100). They w They lowball on their prices of anything you add to the vehicle by as much as $600(told to add navigation would be $1500, actual price $2100). They will add insurance to your vehicle after you tell them NO(Gap insurance for vehicle with no trade-in and $9000 in equity, another $900). They added $200 to etch VIN in windows. State Farm does that for free, and several other charges we did not want. Conveniently disclaimer of all these charges was not given to us and cannot reach finance manager nor will he call us back. Very unsastified. More