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Kerry of Florence

Florence, KY

Overview
Reviews
Vehicles
4.5
1,899 Reviews
Call Dealership (859) 371-8191
View Awards

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

November 30, 2021

Professional staff, excellent service, the customer waiting area was clean and comfortable. The service performed was up to my standards. Great job! More

by Palacedog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lewin, Eric Bongle, Jason Lange, Michael Clark, Alisha Hagedorn, Katie Machuta, Sam Hall, Faith Haines, Patrick Jamison
Report | Print
Nov 30, 2021 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 30, 2021

Always Professional. Timely and informative communication. Fair prices and excellent work quality. Thorough, fast and friendly. More

by Douglas Freeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Vossmeyer, Jason Lange, Katie Machuta, Shelby Reed
Report | Print
Nov 30, 2021 -

Kerry of Florence responded

Hello Douglas, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

November 30, 2021

Did a thorough service and oil change, rotated tires and very friendly. Service with smile😊 More

by maryrich40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Shaw, Katie Machuta
Report | Print
Nov 30, 2021 -

Kerry of Florence responded

Thank You Mary for sharing your positive experience. We look forward to your next visit with us.

November 30, 2021

VERY PLEASANT, VERY IMFORMATIVE, VERY HELPFUL, WAS ABLE TO GET VEHICLE IN RIGHT AWAY EVERY TIME More

by bdianegrefer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn, Katie Machuta, Sam Hall
Report | Print
Nov 30, 2021 -

Kerry of Florence responded

Thank You for this great review!

Nov 30, 2021 -

bdianegrefer responded

YOUR WELCOME!!

November 30, 2021

Joel was fair, honest and straightforward in deals. It is neat and clean . Thanks for taking care of the problem More

by Johnbeischel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Vossmeyer, Eric Bongle
Report | Print
Nov 30, 2021 -

Johnbeischel responded

Thanks

Nov 30, 2021 -

Johnbeischel responded

Thanks

November 30, 2021

Very accommodating easy to deal with very understanding of time when they drop off and went to pick up More

by tom301959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Machuta
Report | Print
Nov 30, 2021 -

Kerry of Florence responded

Thank You Tom for this wonderful review. We look forward to your next visit with us.

November 30, 2021

Great customer service, good follow up after the sale, no issues at all. I’ll definitely look at Kerry again for my next car and plan on using their service department for the car I just bought More

by LOUISVILLECARDSFAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Hady
Report | Print
Nov 30, 2021 -

Kerry of Florence responded

Thank You for this great review, we look forward to your service visit with us. Congrats on your new ride!

November 30, 2021

Kerry of Florence figs everything possible to take care of my vehicle. Eric in Service was great. More

by lampstand517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle, Sam Hall
Report | Print
Dec 01, 2021 -

Kerry of Florence responded

Thank You for sharing your positive experience.

November 29, 2021

Eythan helped me out so much! He was very kind helpful and professional. He definitely made the process go smoothly! Amazing gentleman. More

by Kk2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eythan Combs
Report | Print
Nov 29, 2021 -

Kerry of Florence responded

Thank You for this great review and kind comments about Eythan.

November 20, 2021

Kerry Nissan florence Kentucky is really bad company to buy a used cars. Be careful More

by Abdou
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walter Collins Sr.
Report | Print
Nov 20, 2021 -

Abdou responded

I would like to share my really bad experience with Kerry nissan florence Kentucky. They are laying to me. I will never use this business again

Nov 22, 2021 -

Kerry of Florence responded

Abdelkoudous Benmessaoud, We have no problem taking the 2013 Buick back and unwinding the deal, We will refund you your down payment and trade back vehicles. We stated this to you when you came in to advise us you had issues with your vehicle. Your satisfaction is our #1 concern. We are sorry service could not find or diagnose the issues you are stating with the Buick. Please stop in within the next 24-48 hours and we will have your 2007 Nissan Sentra pulled up for you. Please bring both keys to the Buick when you come. Again sorry this transaction did not work out, we appreciate your business.

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