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Kerry of Florence

Florence, KY

4.5
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

December 02, 2021

THanks for fitting me in to replace the lock lug-nuts with regular lug nuts More

by MARITA.HENSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Reed
Dec 02, 2021 -

Kerry of Florence responded

Martia, Thank You for this great review. We are happy we were able to help you out.

December 02, 2021

Sam was very helpful. I appreciated his phone call to let me know they had my car and that they were working on it. More

by WNG3
Recommend Dealer
Yes
Employees Worked With
Sam Hall
Dec 03, 2021 -

Kerry of Florence responded

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

December 01, 2021

Everyone was friendly and nice not pushy I think I came away with a great deal and I was happy to do business with them and will highly recommend them this dealership to my friends and family members More

by Dog.Denise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Person who helped me with my paperwork and finances he had beautiful silver blue eyes he was great to work with, Alex Runion
Dec 03, 2021 -

Kerry of Florence responded

Thank You for this wonderful review! We hope you are enjoying your new ride.

November 30, 2021

Great people that are easy to work with. Made sure we were completely satisfied before we left the building. More

by RMW1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Brierly
Nov 30, 2021 -

Kerry of Florence responded

Thank You for this great review. We hope you are enjoying your new ride.

November 30, 2021

Very honest and qualified team, been going to this dealer for almost 15 years. Thank you all for such a great customer service. More

by Oscar Kawanishi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace and Corey from the Mazda Service department , Jason Lange, Michael Clark, Faith Haines
Nov 30, 2021 -

Oscar Kawanishi responded

The best dealer in town

November 30, 2021

They took 2 1/2 hours to do a oil change and tire rotation!!!!!! That was way too long!!! More

by moneal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn
Nov 30, 2021 -

Kerry of Florence responded

Thank You for your feedback, we do apologize for the wait time and will use this as an opportunity to make sure it doesn't happen again.

November 30, 2021

Love my Hyundai. Disappointed that wanting to buy another one that the dealership wouldn't match a written offer for my trade in. 44 years of buying new cars this is the FIRST time this had happened. More

by MINIBAC1
Recommend Dealer
Yes
Employees Worked With
Dave Shaw
November 30, 2021

Everyone was really nice and made me feel comfortable. Quite knowledgeable about car and answered all my questions, if they didn’t know the answer they found someone that did know the answer. Ollie was ve More

by rlyoung8767
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Theissen
Nov 30, 2021 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new ride!

November 30, 2021

I had a great experience, great service and I drove away in an SUV that I love! More

by Cheryl W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hutton, Elijah Hutton
Nov 30, 2021 -

Kerry of Florence responded

Thank You for this wonderful review! We hope you are enjoying your new ride!

Nov 30, 2021 -

Cheryl W responded

Yes, I am. I love it! Thanks

November 30, 2021

We have purchased from Kerry Florence before and definitely recommend. Excellent customer service, easy to work with. Love the Jeep Gladiator we bought and will definitely purchase from them again. More

by JordonAngela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Naviaux, Stacey Walton
Nov 30, 2021 -

Kerry of Florence responded

Jordon, Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day and enjoy your new Jeep.

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