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Kerry of Florence

Florence, KY

4.5
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

December 09, 2021

They were polite and efficient. The service was very quick, not much of a wait. More

by MARKBRAUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure who waited on me.
Dec 10, 2021 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience!

December 08, 2021

Let me start off by saying that Joel the General Manager is GREAT! My friend who is a Disabled Veteran took her car there for service. Joel and the team took great care of her and helped her TREMENDOUSLY! T More

by nissanfriend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Vossmeyer
Dec 10, 2021 -

Kerry of Florence responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 08, 2021

Leon Hatfield was my salesman, I inquired about a vehicle online and was looking to have everything ready when I got there, not only did Leon have the vehicle pulled up and ready for me when I got there but More

by Colin Rouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Hatfield
Dec 10, 2021 -

Kerry of Florence responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 08, 2021

Walk in oil change was 1.5 hr wait had to leave carWas Walk in oil change was 1.5 hr wait had to leave car Was told there is a headlight recall but no time to do today then receipt was noted that we decli More

by Billryan411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 13, 2021 -

Kerry of Florence responded

Thank you for taking the time to let us know how we did, We will use this feedback to improve. We hope you have a great day!

December 08, 2021

Nice, informative service staff. Easy scheduling of appointments online. They don’t try to force you into a repair you don’t need! More

by triddle1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Gibson
Dec 10, 2021 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience!

December 07, 2021

They were very helpful an understanding of my needs and made sure that I was taken care of an happy. Even though it was a tough tugg at my bank account, denna made sure that I was satisfied with purchase, More

by Carlyw20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna, Katie Machuta, Sam Hall
Dec 10, 2021 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience!

December 06, 2021

Service Department Manager went beyond call of duty in alerting me to a minor recall which they speedily corrected AND fixed my seat adjustor at no cost. I was ready to purchase a new adjustor handle, but More

by MARCIAMILNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Dec 10, 2021 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

December 05, 2021

Wonderful place to purchase a vehicle. They will treat Wonderful place to purchase a vehicle. They will treat you right! This is the third car I have purchased from this dealership. More

by SLMORELAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Hatfield
Dec 06, 2021 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new ride!

December 03, 2021

Having to wait on a tire was crazy. Then they didn’t put it back in my car correctly. Just aggravating! More

by SHIGHTCHEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Porter
Dec 06, 2021 -

Kerry of Florence responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

December 03, 2021

I was pleased with my experience other than my car not having the manual for the G70 and that I was told ii would have a full tank of gas butt it was only at the second line before full. More

by Anitra C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Dave Shaw
Dec 06, 2021 -

Kerry of Florence responded

Hi, thank you so much for the positive review!

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