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Kerry of Florence

Florence, KY

4.5
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

December 17, 2021

It takes so long! They tell you aptos 1 hr then you don’t hear anything until you go and check just to get answers after around 2 hours, I’ve been waiting there for up to 3 hrs for 15,000 miles. Sometimes in More

by First timer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katie Machuta, Shelby Reed
Dec 20, 2021 -

Kerry of Florence responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please give our service manager Joel a call at 859-371-8191, so we can work towards a solution. Thank you and have a great day.

December 17, 2021

Worst service department I've ever experienced. Unprofessional, unethical, dishonest. If there where another Hyundai dealership close, I'd never return to Kerry Hyundai More

by ron.j.montgomery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Bongle
Dec 20, 2021 -

Kerry of Florence responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please give our service manager Joel a call at 859-371-8191, so we can work towards a solution. Thank you and have a great day.

December 17, 2021

Very good and good deal They are very nicely and good. I Very good and good deal They are very nicely and good. I will buy another car from there More

by HSK78471
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lewin, Stacey Walton, Katie Machuta
Dec 17, 2021 -

Kerry of Florence responded

Thank You for this great review!

December 17, 2021

My service was fast and efficient. The service tech kept me informed and went above and beyond to help me find my greatest savings. I will definitely return as needed. More

by SPARROWDGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Porter, Sam Hall
Dec 17, 2021 -

Kerry of Florence responded

Thank You for this great review, We look forward to your next visit with us.

December 17, 2021

Great doing business buying my Colorado Truck in 2020. Service is always easy to set up and they do a great job. The free carwash is also a bonus. More

by JLILES966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Vossmeyer, Alyssa Porter, Eric Bongle, Jason Lange, Michael Clark, Alisha Hagedorn, Katie Machuta, Sam Hall, Patrick Jamison, Shelby Reed
Dec 17, 2021 -

Kerry of Florence responded

Hello, Thank You for this great review!

December 17, 2021

Service dept greatSales were willing to work out a Service dept great Sales were willing to work out a deal. Entire organization very cooperative. More

by JOSEAHERN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Adams
Dec 17, 2021 -

Kerry of Florence responded

Jose, Thank You for this great review!

December 17, 2021

Arrived to JUST LOOK at a possible New Car for my Wife we saw the Hyundai Sonata N-Line and Rebecca liked the sporty styling of this so we took it for a test ride and Rebecca really liked it so we sat down More

by Vinnybolt2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lewin, Oliver Theissen, Michael Clark
Dec 20, 2021 -

Kerry of Florence responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Kerry Hyundai and we hope you are enjoying your new ride!

December 17, 2021

Working with Dave was a breeze. Even when I was in the early stages of shopping he treated me as a serious customer. As soon as we started moving forward with getting my new vehicle he was very good at co More

by Julianalexperez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Shaw
Dec 20, 2021 -

Kerry of Florence responded

Hi, thank you for your kind review about our team. Congratulations on your new vehicle!

December 17, 2021

Helpful, friendly, respectful,cerdious staff is willing to work with me. I really means a lot❤🙏.. Merry Christmas to you all! More

by Ana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lewin, Bill Linton, Eric Bongle
Dec 20, 2021 -

Kerry of Florence responded

Ana, thank you so much for your positive comments about our team. Happy Holidays as well!

December 17, 2021

They were very courteous and helpful Appreciate how expedient the service department was on Friday. More

by TLHARDY74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn
Dec 20, 2021 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

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