Kerry of Florence

The staff is nice and helpful the dealership is clean and nice but the dealership trys to overcharge for everything like $60.00 for a oil change anywhere else it's around $30.00 or trying to charge $1300.00 nice but the dealership trys to overcharge for everything like $60.00 for a oil change anywhere else it's around $30.00 or trying to charge $1300.00 to replace front brake pads and rotors, 4 tiers and an alignment!!! Anywhere else it would be like $600.00 tops it's like the company gets off trying to screw the customer...... More

Cannot get anyone to answer the phone in service. Had to go in person to make an appointment. Tried calling at different times, texted, and went online to their website. No one ever got back to me. go in person to make an appointment. Tried calling at different times, texted, and went online to their website. No one ever got back to me. More

I just wish they would have checked it out before they charged me 378.00 for a new key fob I had 2 they didn't use it was because the battery was dead and I don't think I can afford to go back there again charged me 378.00 for a new key fob I had 2 they didn't use it was because the battery was dead and I don't think I can afford to go back there again More

I bought my vehicle 3 years ago from Kerry and have done all of my service and maintenance with them. They are always kind and accommodating and go above and beyond to honor my warranty and meet all the nee all of my service and maintenance with them. They are always kind and accommodating and go above and beyond to honor my warranty and meet all the needs of my vehicle. More

Very satisfied would recommend to anyone looking for a welcoming staff who cares about your experience. welcoming staff who cares about your experience. More

Sam Hall showed us patience and understanding with our problem. He offered helpful solutions and in no way pressured us to take one direction or another. Very friendly and empathetic employee. We would problem. He offered helpful solutions and in no way pressured us to take one direction or another. Very friendly and empathetic employee. We would consider driving out of our way to possible purchase from Kerry because of his actions and customer care. More

My salesman Leon was spectacular as was everyone that I interacted with. I will definitely recommend interacted with. I will definitely recommend More

Another forced essay that I do not reply to because I don't do incessant essays that are insisted by others on demand as if I have no time to do anything else don't do incessant essays that are insisted by others on demand as if I have no time to do anything else More

They were courtesy nice and polite and informative of what services I may need at my next service what services I may need at my next service More

My 2010 Murano was in the shop for not starting. It was diagnose as a bad ECM. I was told they couldn’t make repairs because part no longer made by Nissan. Really,a 2010 Murano and they don’t make the part diagnose as a bad ECM. I was told they couldn’t make repairs because part no longer made by Nissan. Really,a 2010 Murano and they don’t make the part anymore. Really ?!? More