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Kerry of Florence

Florence, KY

4.5
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

January 05, 2022

I called Kerry on the day of service for an oil change and they graciously told me to come in. I was waited on quickly and my wait was comfortable in the lounge. Everyone was pleasant and courteous. I wi More

by Stork92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn
Jan 06, 2022 -

Kerry of Florence responded

Hi, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!

January 05, 2022

Like that I get discount on services for buying 5 Mazda’s there. My last visit I was quoted a price but when I went to pay bill it was a lot more money.but when I told them I was quoted a certain price they More

by Tia m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lange
Jan 06, 2022 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience!

January 05, 2022

I'm partial to this dealership, owning 2 Nissan, and Katie in service is a reason why. You're lucky to have her. More

by Thomas.ryan5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Machuta
Jan 06, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

January 04, 2022

Dealership service department has been great. The service advisor Katie was very attentive and willing to assist and the service tech Joe Beck did amazing work on our transmission. We'll continue t More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Beck, Katie Machuta, Shelby Reed
Jan 04, 2022 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

January 04, 2022

Good service. They got the part I needed promptly and got it put on our car More

by SEAVER_BECCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jamison
Jan 04, 2022 -

Kerry of Florence responded

We appreciate your positive review about your recent experience with us!

January 04, 2022

Samuel Hall was great. He explained everything to me at checkout! I will be back. More

by sheenabrooks42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hall
Jan 04, 2022 -

Kerry of Florence responded

Thank You Sheena for this great review!

January 04, 2022

I would rate higher but the fact I was made to take what should be optional $2500 warranty in order to purchase a car. I never had to purchase premier defense warranty just to buy a car. I would have not go More

by NEETERSR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Linton
January 04, 2022

Kevin did a terrific job for us. I couldn't get in to make the purchase until later than I expected, but he didn't show the car to anyone else. He knew I was coming to buy our son his 1st car and he wait More

by David.brandel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lowe
Jan 13, 2022 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new ride!

January 03, 2022

Check engine light wasn’t addressed in the inspection. When I picked up the car, the multiple alert lights that I brought it in for were still on. Manager was supposed to call me and hasn’t More

by DNH1
Recommend Dealer
No
Employees Worked With
Bill Lewin
January 03, 2022

Everyone was extremely friendly and Everyone was extremely knowledgeable about the vehicle. My overall experience was awesome. I was in and out in about 2 hours. Would definitely go back for purchas More

by DEVINROBERTS1010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Brierly
Jan 04, 2022 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new ride!

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