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Kerry of Florence

Overview Reviews (1,899) Inventory (303)

Kerry of Florence

Name: Kerry of Florence
Address: 8053 Burlington Pike, Florence, KY, 41042, US
Telephone: (859) 371-8191
Rating: 4.5

4.5

1,899 Reviews

8053 Burlington Pike, Florence, Kentucky 41042

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Sales: (859) 371-8191

Service: (859) 371-8191

Parts: (859) 371-8191

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Kerry of Florence

Florence, KY

Overview

Reviews

Vehicles

4.5

1,899 Reviews

Call Dealership (859) 371-8191

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8053 Burlington Pike

Florence, KY

41042

Directions

4.5

1,899 Reviews

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View 6 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 6 Awards

Overview Reviews (1,899) Inventory (303)

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Sales: (859) 371-8191

Service: (859) 371-8191

Parts: (859) 371-8191

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customer service car service Kerry warranty sales person friendly staff helpful oil change

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Showing 1,899 reviews

January 06, 2022

SERVICE VISIT

Eric makes it worth it to come there to have my car serviced. He is very professional and helpful and does a great job. serviced. He is very professional and helpful and does a great job. More

by TC

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Joel Vossmeyer, Eric Bongle

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Jan 07, 2022 -

Kerry of Florence responded

Thank you for this great review.

January 06, 2022

SERVICE VISIT

My first time at this dealership, and I will be back. Service advisor was friendly and helpful, waiting area is pleasant, and work was performed quickly. The facility as a whole is very clean, modern and Service advisor was friendly and helpful, waiting area is pleasant, and work was performed quickly. The facility as a whole is very clean, modern and attractive. On leaving, was surprised to find that my interior windshield had been cleaned … nice touch! More

by dhurshbiz

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jason Lange

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January 06, 2022

SERVICE VISIT

Good sevice was quick car is running good but the engine light has come back on light has come back on More

by Larry

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Not sure name

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Jan 07, 2022 -

Kerry of Florence responded

Thank you for letting us help you out.

January 06, 2022

SERVICE VISIT

Just had 30k oil change on my 2020 Palisade…the service was very quick and I was in & out within an hour…Great Job Hyundai Service. was very quick and I was in & out within an hour…Great Job Hyundai Service. More

by TERRYDULLAGHAN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Eric Bongle

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Jan 07, 2022 -

Kerry of Florence responded

Thank you for this great review.

January 06, 2022

SERVICE VISIT

They did a great job honoring the warranty on my car. It was too bad that there were so many vehicles that failed at the same time so the wait was long. Eric who had the unfortunate job of sharing the bad n was too bad that there were so many vehicles that failed at the same time so the wait was long. Eric who had the unfortunate job of sharing the bad news about the wait was kind, empathic and did his job well. I'm so happy to have my car back!! More

by aileenftaylor

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Eric Bongle

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Jan 07, 2022 -

Kerry of Florence responded

Thank you for your feedback , We are happy we were able to help you out.

January 05, 2022

SERVICE VISIT

I am extremely disappointed overall with Nissan right now. Too much to type up in this response and I’m not confident anything will be done to make the situation right so I’m not going to waste my time now. Too much to type up in this response and I’m not confident anything will be done to make the situation right so I’m not going to waste my time with the feedback. More

by MOLLYBROCKMAN12

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

David Couch from Don Franklin Nissan in Somerset, Alisha Hagedorn

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Jan 06, 2022 -

Kerry of Florence responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please give our service manager Steve a call at 859-371-8191 so we can work towards a solution. Thank you and have a great day.

January 05, 2022

SALES VISIT - USED

Kevin helped me out tremendously. I came in and told him I was in a bad spot and he made it happened now I can go back to work I was in a bad spot and he made it happened now I can go back to work More

by maciek8800

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Travis Nolan, Kevin Lowe

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Jan 06, 2022 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience!

January 05, 2022

SERVICE VISIT

Great service center and always helpful and friendly! They also have a points system for discounts! Highly recommend! They also have a points system for discounts! Highly recommend! More

by WBRANTNER2000

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Katie Machuta

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Jan 06, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

January 05, 2022

SERVICE VISIT

I asked the person that answered the phone if Mazda sold an item and they were very helpful an item and they were very helpful More

by SAGOSNEY1966

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Natasha Carrara

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Jan 06, 2022 -

Kerry of Florence responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 05, 2022

SERVICE VISIT

The problem with my window seems to be fixed but they never cleaned all the oily fingerprints off my door panel and window guard. never cleaned all the oily fingerprints off my door panel and window guard. More

by Brandi

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Katie Machuta

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Jan 06, 2022 -

Kerry of Florence responded

Thank you for taking the time to let us know how we did and your feedback, as we are always looking for ways to improve. Please stop back by and we will get that cleaned up.

Kerry of Florence

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