Kerry of Florence

Easy to schedule service, friendly & professional staff. Thorough inspection of my vehicle & great service & repair on my car. Reasonable cost for work done. Car runs great even with 134,000 + miles. Thorough inspection of my vehicle & great service & repair on my car. Reasonable cost for work done. Car runs great even with 134,000 + miles. More

Went it to get service on my daughter’s Mazda 3. Great service. Love that they check over everything too service. Love that they check over everything too More

Wolf in sheeps clothing! Buyer beware. It is always on the buyer to figure out if car is good or not. Apparently, the big deal about the car having been serviced is hype. It may have had an oil change but the buyer to figure out if car is good or not. Apparently, the big deal about the car having been serviced is hype. It may have had an oil change but that is it. When we took to our mechanic, it needed over $1200 in repairs, it is a used car, had an oil leak requiring gasket and an axle boot on rear axle was broken, etc. When we drove car, engine and gear changes sounded good and new we were taking a chance. But one would think, the 'service' would notice oil leak & an axle boot broken. Also, tires had dry rot and I mentioned my concern over tires but did not know how to assess for tire dry rot thus had to pay for new tires also. If I'd known all that could have negotiated a better price but here I go again paying through the nose with car dealers. Yes my sales person was nice and not intrusive or pushy. Would go back but better armed with knowledge now. OH and in finance they tac on an extra $199 theft protection kit that was already installed on the car but say it is a voluntary charge. WHAT??? More

Need better response time for customer calls and service requests. Should be able to reach someone over the phone when calling in to ask questions during working hours. requests. Should be able to reach someone over the phone when calling in to ask questions during working hours. More

Everyone one very efficient answered all our questions and our car was done in an hour which the young lady said it would take and our car was done in an hour which the young lady said it would take More

Awesome customer service, always enjoy speaking with Eric. Everyone is friendly and helpful when I take my car in for service. Eric. Everyone is friendly and helpful when I take my car in for service. More

Got in without an appointment, gave us a time limit and met it, very happy best price from a dealership! met it, very happy best price from a dealership! More

Bill, my salesman was great, Jessie my finance person did very well explaining everything. When I picked up my car, Bill had it inside because it was snowing, so it was really nice seeing it detailed and s very well explaining everything. When I picked up my car, Bill had it inside because it was snowing, so it was really nice seeing it detailed and shining, I wish I had taken a picture because it was snowing out, so it was covered with road splash by the time I got home. I did the majority of my deal online, so I had an idea what to expect. I was a little disappointed that the color I had chosen was gone before I got there when I got off work. I only had one vehicle to choose because of low inventory, and the price was about $70 more a month than what I expected. I do love the car and I will get use to the color. Bill got in the car with me at the dealership when I picked the car up and showed me different settings on the car and connected my cellphone to the car. Bill also got me all set up with MyHyundai on my phone, he showed me how to use the remote starter on my keys and also showed me how to use the app on my phone, he even arranged for my rental car to be picked up at the dealership. The customer service I received really was exceptional. Thank you Kerry Hyundai for all your help thru the car buying process. More

Let Tony (salesman) know what I was looking for, he kept me aware of what was happening and working with me on the car. me aware of what was happening and working with me on the car. More

Awesome! They always take good care of me and my family. I am thankful for their assistance with my car. They have a caring culture and have my best interest in mind. I am thankful for their assistance with my car. They have a caring culture and have my best interest in mind. More