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Kerry of Florence

Florence, KY

4.5
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

January 11, 2022

Great dealership, service contract has been great so far. It is a little busy, but they get you in and out quick. More

by Robmoore19791979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Jan 13, 2022 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience!

January 11, 2022

The representative was knowledgeable, listened well, helpful, explained clearly the situation, and friendly. The price was also fair. More

by pvmedin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lange
Jan 13, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

January 11, 2022

Kerry VW always provides excellent service! I didn’t have to wait long and the workers were very helpful and polite! More

by CANDICEALLEN1515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 13, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

January 11, 2022

Very good at customer service and staff were attentive. Highly recommend Kerry of Florence! Doug More

by DHECHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lange
Jan 13, 2022 -

Kerry of Florence responded

Doug, Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 11, 2022

Great service helpful people really pleasant to be around great experience will use this service all of the time More

by VERNONSOWDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hall
Jan 13, 2022 -

Kerry of Florence responded

Hi, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

January 11, 2022

Great customer service and service department was very helpful and efficient…let me use a coupon that I had left at home… More

by sherrim359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Jan 13, 2022 -

Kerry of Florence responded

Hello, thank you for sharing your positive experience! We hope to see you soon!

January 10, 2022

The service employee at the service desk was excellent. He took care of any questions I had. And made sure we were satisfied with the service that was done More

by dshort13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Jan 10, 2022 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience!

January 10, 2022

Great job completing my vehicle on time. Thanks for getting me in on short notice. More

by JROBERTS5802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Machuta
Jan 13, 2022 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience!

January 10, 2022

Honest, friendly, customer-oriented, comfortable, professional, pleasant to deal with, not overly aggressive. I will go back again and refer friends there. More

by TBTHEISSEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lewin, Oliver Theissen
Jan 13, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

January 09, 2022

Very happy with the service I received, The oil change, and tire rotation was in a timely manner. They also found a weak battery and replaced it with a new one. Witch made my vacation trip to Florida, nice More

by DENNISFESSLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hall
Jan 10, 2022 -

Kerry of Florence responded

Hi, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

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