Kerry of Florence

They listened to our concerns. Address our concerns. They kept us up to date on the repair progress. Everyone was friendly and we drove away satisfied. kept us up to date on the repair progress. Everyone was friendly and we drove away satisfied. More

I had to call twice to schedule maintenance on my vehicle. I called the first time and left a message. No one called back. I had to then call back to set up appointment. Service was quick and painles vehicle. I called the first time and left a message. No one called back. I had to then call back to set up appointment. Service was quick and painless. Car wash could have been thrown in for how much I paid for a simple oil change and tire rotation. More

They act like they don’t care. I spoke to three people and no one was trying to help me. I happen to speak to the man who sold me the car and he helped some. When I got there, they weren’t rude but they m and no one was trying to help me. I happen to speak to the man who sold me the car and he helped some. When I got there, they weren’t rude but they made excuses for almost everything that is wrong with my car. The windshield wiper fluid doesn’t come out, the heated seats don’t work, the remote start doesn’t work, sometimes the lights on the dashboard won’t come on until I’ve been driving for a while, and when it’s really cold outside my heat won’t turn on for at least 20 minutes, and when it does it makes this loud noise for a while. I bought this car in August 2021 and it is brand new. More

Service was honest and fantastic, but making the appointment was way too difficult. I had to call at least 6-7 times over the course of a week. Nobody ever answered. When they did, I was sent to var appointment was way too difficult. I had to call at least 6-7 times over the course of a week. Nobody ever answered. When they did, I was sent to various voicemails and left messages and nobody called me back. They really need a scheduler whose job is to answers calls and makes the appointments. It was beyond frustrating. More

Our sales rep was very interested in meeting our needs. He was very patient and professional. Everyone we met was pleasant and eager to help. We got a fair deal with no hassle. He was very patient and professional. Everyone we met was pleasant and eager to help. We got a fair deal with no hassle. More

Everyone was helpful, professiional and friendly. I took my car in early and it was ready at the time i was told it would be. my car in early and it was ready at the time i was told it would be. More

They were forthcoming, helpful, efficient, and customer oriented. Would absolutely return for more service or to consider a new vehicle. oriented. Would absolutely return for more service or to consider a new vehicle. More

Excellent people from rodnie ( sales manager) to Brent ( salesman) to Katie ( service consultant ) I have experienced true professionals measured by every metric available . You are very lucky to have thes salesman) to Katie ( service consultant ) I have experienced true professionals measured by every metric available . You are very lucky to have these very special people working for you . More

Everyone is friendly and helpful they make you feel like tour the only customer they have tour the only customer they have More

Repairs were prompt and we were kept up to date on progress. Service department was clean and neat. progress. Service department was clean and neat. More