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Kerry of Florence

Florence, KY

4.5
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

January 14, 2022

I had routine maintenance service and some needed repairs done recently. The service department got me in within a reasonable time and got all needed work done in one day, which was really awesome. They kept More

by smead56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana
Jan 21, 2022 -

Kerry of Florence responded

Thank You for this great review and feedback.

January 14, 2022

Wow!! Never been treated with such respect and like part of the family. I cannot begin to express the gratitude I have for being introduced to Kerry Nissan 2 years ago when I brought my 2018 Rouge. The ser More

by CMCCLAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Machuta, Sam Hall
Jan 21, 2022 -

Kerry of Florence responded

Wow, Thank You so much for this amazing review! We are happy to have you as a loyal customer and look forward to your next visit with us.

January 14, 2022

Kerry Nissan customer service is the best! I received excellent service on my 2015 Rogue even though the issues were minor. It didn’t matter that the bill was minimal. I was treated as though I spent $1, More

by CBMUELLERFARMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure of the service guy’s name. I don’t recognize the pictures. , Katie Machuta
Jan 17, 2022 -

Kerry of Florence responded

Thank you for this great review.

January 13, 2022

Service was good. The service rep was very helpful and attentive. Just wish there was a VW dealership that is closer. More

by BOBANDEDNA2010
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Porter
Jan 13, 2022 -

Kerry of Florence responded

Thank you for sharing your positive experience.

January 13, 2022

Perfect service experience…easy to get in…efficient and fairly priced…but this program isn’t that great More

by DIANE.BRYANT80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Machuta
Jan 13, 2022 -

Kerry of Florence responded

Thank you for this great review and feedback.

January 13, 2022

Service advisor was excellent. Kerry’s prices are higher then others. Probably will use Kings Mazda in the future. Kerry needs to offer discount packages for oil changes and service. More

by mikemitchell0902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lange
Jan 13, 2022 -

Kerry of Florence responded

Thank you for your feedback as we are always looking for ways to improve.

January 13, 2022

Brought my car in for some maintenance work. Found a couple of items that needed addressed. Very upfront and honest about it. Got the work done quickly and fairly. Would definitely recommend this place! More

by TERRYWILSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Emerson, Jason Lange
Jan 13, 2022 -

Kerry of Florence responded

Thank you for the great review.

January 13, 2022

My key was lost during my repair and now I don’t have a backup because it can’t be programmed since it’s in Miami. Sad that I wanted to fix my car and my key gets lost the one time I take it in. Waste of m More

by Daniel2000@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Vossmeyer, Alyssa Porter, Eric Bongle, Jason Lange, Alisha Hagedorn, Katie Machuta, Sam Hall, Patrick Jamison, Shelby Reed
January 13, 2022

Having no issues at the moment. Service department took care of my vehicles needs while maintaining a professional demeanor More

by DAVIDQUALLY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lange
Jan 13, 2022 -

Kerry of Florence responded

Thank You for this great review.

January 13, 2022

Thank God it is done! And the truck will last longer . protection! Thank you! Shining! More

by SHADOW2TIGGER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Vossmeyer, Alyssa Porter, Eric Bongle, Jason Lange, Alisha Hagedorn, Katie Machuta, Sam Hall, Patrick Jamison, Shelby Reed
Jan 21, 2022 -

Kerry of Florence responded

Thank You for this great review.

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