Kerry of Florence
Florence, KY
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Was only in for a recall. Was happy to hear I had a recall on underbody. Got my anti theft and underbody protected against rust. Was happy to hear I had a recall on underbody. Got my anti theft and underbody protected against rust. More
I was given extremely efficient and satisfying help in regards to my vehicles needed repairs and the extended warranty that I needed to purchase. regards to my vehicles needed repairs and the extended warranty that I needed to purchase. More
The dealership was fantastic. .. greeted us immediately and very friendly. Natasha was patient in explaining all the details of the hybrid. She was fun and kind to deal with. I rea .. greeted us immediately and very friendly. Natasha was patient in explaining all the details of the hybrid. She was fun and kind to deal with. I really appreciated the ease I had in talking to her. More
Lauren was very professional helpful and friendly. She kept me informed as to when the work would be completed, I have been coming to Kerry for nearly 20 years, first with my Santa Fe and now my Maz She kept me informed as to when the work would be completed, I have been coming to Kerry for nearly 20 years, first with my Santa Fe and now my Mazda. Also I appreciate being able to talk to someone when I call in rather than waiting for a call back More
Always got back to me fast with answers to questions and explained everything very well. Very friendly and A pleasure to deal with. Thank you so much ! explained everything very well. Very friendly and A pleasure to deal with. Thank you so much ! More
Wait times were terrible, my service advisor was nice but didn't know what she was talking about and kept discouraging me to wait to see if I qualified for a new engine, which I did. Once my car was done the didn't know what she was talking about and kept discouraging me to wait to see if I qualified for a new engine, which I did. Once my car was done they tried to charge me for a repair my car didn't need and the techs left the air intake hose to the throttle body loose. More