Kerry of Florence
Florence, KY
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I was told my car had auto start, after buying the car and putting $15,000 down, I was told the auto start didn't come with my vehicle and if I wanted it I would need to pay $800 for it to be installed. and putting $15,000 down, I was told the auto start didn't come with my vehicle and if I wanted it I would need to pay $800 for it to be installed. I enjoyed my experience and my new car but will tell everyone I know to get everything in writing. More
Very easy process. No pressure. Very happy with my purchase overall. Would recommend them for your car business No pressure. Very happy with my purchase overall. Would recommend them for your car business More
First of all it takes forever to get an appointment. Second of all the issue I have was not fixed. The service people are nice but I will never buy another vehicle from this place. Second of all the issue I have was not fixed. The service people are nice but I will never buy another vehicle from this place. More
Seth was great. He reviewed with me a lot of the car features that I was unfamiliar with. He was attentive and not pushy or aggressive. He reviewed with me a lot of the car features that I was unfamiliar with. He was attentive and not pushy or aggressive. More
I wouldn't take my car for maintenance to anyone else. I bought it there and take it to Kerry Nissan for my regular service. They're fast and reliable. I bought it there and take it to Kerry Nissan for my regular service. They're fast and reliable. More
I had a moderate amount of work done replacing drive belts and a battery. The work was completed before the time I had requested. After I got home I realized that there was a problem with my turn sign belts and a battery. The work was completed before the time I had requested. After I got home I realized that there was a problem with my turn signals and emergency flashers and heat/AC blower not working, probably due to the mew battery. I called immediately, Jason was very helpful and offered to take care of it right away. That was not possible for me but it was taken care of promptly first thing the next morning while I waited. Problems can occur and the way they are handled tells me a lot about the dealership. Hats off to you guys. More