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Kerry of Florence

Florence, KY

4.4
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

April 14, 2022

Both CJ and Leon were very helpful and friendly. It felt like they genuinely wanted me to get the right vehicle for me, not just the most expensive one. More

by CHANCE_STEPHENS1995
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Hady, Leon Hatfield
Apr 18, 2022 -

Kerry of Florence responded

Chance, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!

April 14, 2022

Staff was very rude and slow in operation. I might not come there again. Thank you. More

by S.m.i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katie Machuta
April 14, 2022

Treats you like family. Knowledgable friendly staff. My family's dealer of choice. I have a cx5 my son in law has cx3 and my daughter has mazda 3 all brought from this deale More

by MJFETTERS57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lewin, Jason Lange
Apr 18, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

Apr 18, 2022 -

MJFETTERS57 responded

Treats you like family.

April 13, 2022

I love how you can get in all week without an appointment for oil changes. More

by michelledsmith68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Apr 18, 2022 -

Kerry of Florence responded

Hi, thank you so much for the positive review!

April 13, 2022

Extremely satisfied and looking forward to future service with Kerry.Staff was friendly and made me feel welcome. More

by FISHERTG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Porter, Jason Lange, Alisha Hagedorn
Apr 18, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

April 13, 2022

Love the service guys/gal at service desk! !!! Feels like family so I return, but home and 1 issue not fixed.that was warranty. . . More

by SamiJo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle, Jason Lange, Alisha Hagedorn
Apr 18, 2022 -

Kerry of Florence responded

Hello, we really appreciate your feedback!

April 13, 2022

I was very pleased with service I received. I would recommend them to family and friends. I have been a customer for a long time. Keep up the amazing customer service to you customers. Than More

by Bill Hammons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Porter
Apr 14, 2022 -

Kerry of Florence responded

Bill, Thank You for this great review and recommendation. We look forward to your next visit with us.

April 13, 2022

They were polite but $140. 00 hour for service is high. What is the numbers for going around?? More

by GTHURZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Reed
Apr 18, 2022 -

Kerry of Florence responded

Hello, Please reach out to our service manager directly at 859-371-8191.

April 13, 2022

The attention was very bad. They never sent information about the car. I had have to call a lot of times. More

by jnuneza2
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Shelby Reed
April 13, 2022

Great service as usual. I took in my car for an oil change. Happy with it. More

by asburkhardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn
Apr 14, 2022 -

Kerry of Florence responded

Thank You for this positive review.

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