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Kerry of Florence

Florence, KY

4.4
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

April 15, 2022

Service was execued very fast and on highes level, car now runs almost like a new one! Costs have been exact on the "forecasted" level More

by MICHAEL.LORENZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Reed
Apr 18, 2022 -

Kerry of Florence responded

Michael, we are very happy to have provided you with such a positive experience!

April 15, 2022

Eric in the service department does a great job! Always friendly and helpful. Thanks for your help. More

by CDBLEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Apr 18, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

April 15, 2022

They made my lease buyout very easy and we’re friendly and explained everything thoroughly More

by PMOHR26
Recommend Dealer
Yes
Employees Worked With
Nick Kuertz
Apr 18, 2022 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new ride!

April 15, 2022

They finished my car in less time than estimated. They drove me home after not having a loaner car available. More

by adam3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Apr 18, 2022 -

Kerry of Florence responded

Adam, thank you for the positive review!

April 15, 2022

The service agents assisted in scheduling an appointment with my limited availability. Thanks for the great service. More

by MACOLTON0
Customer Service
Recommend Dealer
Yes
Employees Worked With
Shelby Reed, Amy Bass
Apr 18, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

April 14, 2022

Brought my Volkswagen in for windshield wipers and a headlight the floorperson Sheldon was courteous and helpful we really appreciated the prompt service and will return airbag was ordered and he was ve More

by GOATHERDER65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Reed
Apr 14, 2022 -

Kerry of Florence responded

Thank You for this positive review, We are happy we were able to help you out.

April 14, 2022

Natasha and Dominic are professional and easy to work with. I would recommend Kerry of Florence to everyone! More

by ERICPHAM13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Branch, Natasha Carrara
Apr 14, 2022 -

Kerry of Florence responded

Thank You for this recommendation and kind comments Eric.

April 14, 2022

Came in for a recall and was out in the time I was told it would take! Everyone was very nice! More

by MARSHMA22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Apr 18, 2022 -

Kerry of Florence responded

Thanks! We always want to hear back from our customers and we're glad you had such a positive experience with us!

April 14, 2022

Being a first time buyer, they helped us out a lot. Giving us all the details and features required to meet our taste, they fulfilled all. More

by Pruthvi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lewin, Elijah Hutton
Apr 18, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

April 14, 2022

Salesperson and finance person treated me well, were very knowledgeable, and very helpful! I will be back. More

by MOMHALLKY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Hatfield
Apr 18, 2022 -

Kerry of Florence responded

Hi, thank you so much for the positive review!

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