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Kerry Ford, Inc.
Springdale, OH
648 Reviews
Dedicated to serving all your automotive needs.
For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership:
You'll find all the information you need to buy a car right on our website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 648 reviews
November 21, 2023
The technician was very professional and listened carefully to me. The issues were taken care of quickly and I got my car back prior to the promised time. carefully to me. The issues were taken care of quickly and I got my car back prior to the promised time. More
by appointments4
Verified CustomerEmployees Worked With
Josh Fisher
November 18, 2023
I had my car towed in, had to call them to confirm they got it since the driver put my keys in the drop box instead of giving to a person, the dealership service rep walked the lot and found my car, she ca got it since the driver put my keys in the drop box instead of giving to a person, the dealership service rep walked the lot and found my car, she called back to confirm they had it and would look at it in 1 to 2 days because they were backed up. I waited 2 days and called them back to see what was going on. I explained I needed a loaner car do to an emergency in the family, sister going under hospice care, she said she would see what they could do and if it would be covered... I was called next day and they had a loaner car for me. I had loaner car a week and my car was ready. Alternator went out. While there they looked at a seatbelt issue and replaced the seatbelt retentioner as well...Car runs perfectly. KERRY FORD has always done well with my service on my explorer More
by Breyne83
Employees Worked With
Kelly/service department
November 18, 2023
Josh Fisher met us at the door and asked the right questions to put us in exactly the car we wanted. He explained the car’s features and made good comparisons to previous cars we have owned that were questions to put us in exactly the car we wanted. He explained the car’s features and made good comparisons to previous cars we have owned that were not even sold at Kerry. The process was simple, transparent, and low pressure. Would definitely seek Josh out for future purchases. More
by robrazzano
Employees Worked With
Josh Fisher
November 10, 2023
The Quick Lane is convenient and provides fast service. I can drop off my car or wait in their nice waiting area with computer access and free coffee or hot chocolate. I can drop off my car or wait in their nice waiting area with computer access and free coffee or hot chocolate. More
by DJBFAMILY
Employees Worked With
Michail Flowers
