
Kerry Chevrolet of Alexandria
Alexandria, KY
Filter Reviews by Keyword
By Type
Showing 3,157 reviews
All that we had working with was very fruendly,courtesy and helpful. Did not like the fact that the price on vehicle changed after taking for test drive felt it should have stayed as per advertisement.Othe and helpful. Did not like the fact that the price on vehicle changed after taking for test drive felt it should have stayed as per advertisement.Other than that all good. More
My experience was excellent. Vehicle was ready in 55 minutes which exceeded communicated wait by 5 to 35 minutes. Communicated that 1st oil change was free before I had to mention it. minutes which exceeded communicated wait by 5 to 35 minutes. Communicated that 1st oil change was free before I had to mention it. More
They a very courteous and very helpful. Eddie Monroe and Josh Plummer are two of the best people that I have ever worked with. Their the reason I keep coming back pulse the service department is A1. Josh Plummer are two of the best people that I have ever worked with. Their the reason I keep coming back pulse the service department is A1. More
The people in the service department are the best. They treat me like a queen every time I take my car in for service. They take care of my car with excellence. treat me like a queen every time I take my car in for service. They take care of my car with excellence. More
Was in for 4K service on wife’s Genesis, oil change and tire rotation. Prompt walk-in, 90 minutes was on the way. Friendly and professional staff. Slight foul up in billing, quickly corrected. I’ll be tire rotation. Prompt walk-in, 90 minutes was on the way. Friendly and professional staff. Slight foul up in billing, quickly corrected. I’ll be back. More
They are so friendly and professional ! Every time I have come to the service department they have been on time and been very efficient. I really appreciate the wash too! What a bonus come to the service department they have been on time and been very efficient. I really appreciate the wash too! What a bonus More
I spent over two hours of my time to get a problem solved. When I left there they told me it was solved. But it was not. It was obvious no one had actually driven the vehicle despite their promise to solved. When I left there they told me it was solved. But it was not. It was obvious no one had actually driven the vehicle despite their promise to drive it. More
Richard at Kerry Chevrolet took my truck in due to a message coming up that my steering be reduced. It took awhile to work into the techs schedule but by the next Monday they had found the problem and f message coming up that my steering be reduced. It took awhile to work into the techs schedule but by the next Monday they had found the problem and fixed the connector to the battery. He kept me informed during the week and was presist on making sure the problem was found. More