Back

Kerry Chevrolet of Alexandria

Alexandria, KY

4.5
3,157 Reviews

7500 Alexandria Pike

Alexandria, KY

41001

Directions

By Type

Showing 3,157 reviews

August 21, 2021

The dealership wouldn't return my calls asking about a simple repair. When it was finally finished 8 days later, there was no explanation for the delay. I will find another dealership to service my truck More

by mikemax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandi Joering, Addie .
Aug 23, 2021 -

Kerry Chevrolet of Alexandria responded

Mike, We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please give our service manager Jason a call at 859-635-6578 ext: 2134 so we can work towards a solution. Thank you and have a great day.

Aug 23, 2021 -

mikemax responded

No thanks for your offer to try your dealership again. I will find another dealership that truly wants my service business. I won't bother you when I begin looking for a new vehicle. Mike Maxwell

August 20, 2021

brought a new car and had problems with the truck leaking to the carpet coming loose on the passenger side. The leak finally got fixed but the carpet got tucked in instead of replacing the carpet like we was More

by Let_1957@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Daum
Aug 20, 2021 -

Kerry Chevrolet of Alexandria responded

We would like to have a better understanding about your experience. Please reach out to our general sales manager Craig at 8596356400, at your earliest convenience and we will do our best to resolve this with you. Thank You and have a great day!

August 20, 2021

Was very happy with the service provided and with the quickness and of the service was provided on that particular day and the time. Overall I was very happy with the service provided to me. More

by JOEMILS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Noe, Sunny Collins, Richard Daum
Aug 23, 2021 -

Kerry Chevrolet of Alexandria responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

August 20, 2021

Friendly, Courteous, Service work promised in an hour. And was done in an hour!. No complaints, I would recommend Kerry Hyundai in Alexandria to my friends. More

by BILLHEINE2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Watkins
Aug 23, 2021 -

Kerry Chevrolet of Alexandria responded

Hello, we're glad to hear you enjoyed your visit. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

August 19, 2021

Matt Hubig was polite and wonderful to work with, efficient and helpful More

by Farleysherri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hubig
Aug 20, 2021 -

Kerry Chevrolet of Alexandria responded

Hi there, we are very happy to have provided you with such a positive experience!

August 19, 2021

Pleasant personnel. Clean. The buying experience was different. It seemed odd to first talk with Robert and then Mr. Reigler before we met with Matt to learn about the car. He was very informative. He d More

by mcheidrich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Wardlow
Aug 20, 2021 -

Kerry Chevrolet of Alexandria responded

Thank you for taking the time to let us know how we did. We hope you are enjoying your new ride and hope you have a great day!

August 19, 2021

Jeff did a great job servicing our two cars. He arranged transportation for us to a local place while we waited for our cars and picked us up. Much appreciated. Also applied rewards credits to our bill. More

by Joe.thamann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Noe, Martin Padgett(Hyundai)
Aug 20, 2021 -

Kerry Chevrolet of Alexandria responded

Joe, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

August 19, 2021

Associate Darius Hilson did a commendable job. We initially visited the dealership 2 weeks ago. While waiting for our insurance company to disburse the settlement, Darius kept us updated on the remai More

by KKREKE
Recommend Dealer
Yes
Employees Worked With
Darius Hilson
Aug 20, 2021 -

Kerry Chevrolet of Alexandria responded

Hi, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

August 19, 2021

I’ll had no problems and lash for vehicles that I have bought from them sense 07 still driving how old is automobile my 03 jeep how much Silverado but I really good truck More

by Tim Mullins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Monroe
Aug 20, 2021 -

Kerry Chevrolet of Alexandria responded

Hello Tim, we are very happy to have provided you with such a positive experience!

August 19, 2021

The gentleman that checked me in was extremely pleasant. My wait was so short I couldn't believe it. I am very pleased and thankful! More

by akolojac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sluder
Aug 20, 2021 -

Kerry Chevrolet of Alexandria responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

...
92
...