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Kerry Chevrolet of Alexandria

Alexandria, KY

4.5
3,155 Reviews

7500 Alexandria Pike

Alexandria, KY

41001

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Showing 3,155 reviews

November 01, 2023

People were courteous and kind. They fixed the two recalls at no cost to me. More

by almon99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boe Boehringer(Hyundai)
Nov 06, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for this wonderful review!

October 30, 2023

Great service and friendly staff! Highly recommend using this dealership! Hunter got exactly what I was wanting! More

by Klamariej
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Gasdorf
Nov 06, 2023 -

Kerry Chevrolet of Alexandria responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 28, 2023

It took over two and one half hours to close a cash sale and still did not get gas put in our vehicle and we were the only customer there. But the vehicle we bought is just as described. Alan Rust 2016 Sant More

by alanrust668
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Boswell
Nov 06, 2023 -

Kerry Chevrolet of Alexandria responded

Alan, we apologize for your recent experience and will use this as an opportunity to improve!

October 28, 2023

Did not update in a timely manner. Had my vehicle for 2 weeks. Would not give loaner vehicle. It may have been covered under warranty but I saved nothing after paying the rental car More

by CONNIE.FRANZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Powell (Chevy)
Nov 06, 2023 -

Kerry Chevrolet of Alexandria responded

CONNIE.FRANZ, please give our service manager a call at your earliest convenience.

October 27, 2023

Everyone I came in contact with was very pleasant, courteous and professional and I recommend More

by BLUEGRASS2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Powell (Chevy)
Oct 30, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for this wonderful review.

October 27, 2023

Excellent service. Was in and out very quickly with papers signed sealed and delivered! Alex was great More

by BOLLINGERKAREN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Hoober, Alex Turner
Oct 30, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for this wonderful review.

October 26, 2023

The staff was great and really worked hard to put us in the best vehicle for our needs. They were very fair when valuing our trade in vehicle. More

by KARLE.JENNIFER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Carmack, Scotty Reid
Nov 06, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for this wonderful review!

October 25, 2023

I had 2 recalls and they only did one and it was for my windshield wiper….it took them two hours and I was the first appointment. Then they said they couldn’t do the 2nd recall because they needed to order More

by Adworx12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grover Davis (Hyundai), Boe Boehringer(Hyundai)
October 25, 2023

Great service, but hard to get someone to answer phones. Makes it very frustrating to try and schedule an appointment for maintenance. More

by RLS4072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grover Davis (Hyundai)
Nov 06, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for this wonderful review!

October 23, 2023

Easy to work with. Got the problem fixed . Kerry extended warranty is good to have More

by stolz29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sluder
Oct 25, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for sharing your positive experience with our team!

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