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Kerry Chevrolet of Alexandria

Alexandria, KY

4.5
3,157 Reviews

7500 Alexandria Pike

Alexandria, KY

41001

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Showing 3,157 reviews

March 08, 2022

Always takes care of any issues in a timely manor. Another great job by the staff. More

by dconway65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Noe
Mar 10, 2022 -

Kerry Chevrolet of Alexandria responded

Hello, thank you for your kind words and this wonderful review!

March 05, 2022

Great experience from start to finish. Knowledgeable staff, competitive pricing, and speedy financing is the reason why my last 10 vehicles were purchased from this dealership. More

by RLS4072
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Hoober, Todd Weber, Dave Carmack
Mar 07, 2022 -

Kerry Chevrolet of Alexandria responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new ride!!

March 05, 2022

I have used Kerry Chevrolet of Alexandria service for years, always consistent polite and thorough. More

by Stevegrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Daum
Mar 07, 2022 -

Kerry Chevrolet of Alexandria responded

Thank You for the kind comments about our team and this great review.

March 03, 2022

Falsely accused of wrecking their loaner car, we would have owned damage had it been us More

by prine264
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeff Noe, Sunny Collins
Mar 03, 2022 -

Kerry Chevrolet of Alexandria responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please give our service manager Jason a call at 859-635-6578 ext: 2134 so we can work towards a solution. Thank you and have a great day.

March 03, 2022

I called numerous Hyundais before finding this one and actually canceled an existing appointment to have my vehicle serviced at this Hyundai instead because of how kind and helpful the service staff was o More

by abigail rubemeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Noe
Mar 07, 2022 -

Kerry Chevrolet of Alexandria responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

March 03, 2022

Line c of my invoice says multi point inspection. No printed details given. Not much details in what the recall was about or what the fix would do. More

by JRIDDLE35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Noe
Mar 10, 2022 -

Kerry Chevrolet of Alexandria responded

Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. We can email you a copy if you'd like.

March 01, 2022

It's kind of misleading saying you don't have to gave an appointment for an oil change but they made me feel like it was an inconvenience. More

by Juaf1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Daum
Mar 03, 2022 -

Kerry Chevrolet of Alexandria responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We will be addressing this with our staff to insure it doesn't happen again to you or any of our customers.

February 26, 2022

Used this dealer for service and Richard treated me well. I will definitely be coming back to use the service department. Friendly hometown staff. More

by Ritterman2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Daum
Feb 28, 2022 -

Kerry Chevrolet of Alexandria responded

Hi, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

February 26, 2022

Best experience we have ever had when buying a car. Definitely recommend this dealership for anyone looking! More

by KOUNSN1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wesselman
Feb 28, 2022 -

Kerry Chevrolet of Alexandria responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 25, 2022

Staff at dealership is friendly and helpful. Not the best communication as I had requested a quote on a service and didn’t hear back until the following day at the time of my appointment. Could More

by BCROBE03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Noe
Mar 02, 2022 -

Kerry Chevrolet of Alexandria responded

Hi, thank you so much for the positive review and feedback as we are always looking for ways to improve.

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