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Kerry Chevrolet of Alexandria
Alexandria, KY
3,157 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,157 reviews
April 05, 2022
This was one of my biggest regrets (buying from this dealer) and trying to use their service department. They are not honest, for example. I took my car to have it checked out by another service provid dealer) and trying to use their service department. They are not honest, for example. I took my car to have it checked out by another service provider after they did diagnostic and gave me a $3,800 estimate, the new estimate from another Chevy Service Dealer gave me a $625.00 estimate and I was told my vehicle did not need a lot of the repairs, Kerry Chevrolet of Alexandria stated verbally and in writing. They also told me my vehicle had multiple oil leaks, when the other Dealership said they found no oil leaks. So thanks but NO THANKS kerry chevrolet!!! More
by JBOYWALTON4
Verified CustomerEmployees Worked With
Brian Sluder
April 05, 2022
Everything went well, except for the part where my payment increased by $80-$100 while I was in finance office. And I specifically said I could not go over my budget. I was happy with everything excep payment increased by $80-$100 while I was in finance office. And I specifically said I could not go over my budget. I was happy with everything except that! More
by CHRISTOPHER040876
Employees Worked With
Aaron in finance, Michael Wesselman
April 05, 2022
Well like always was taken care but the best at Kerry Chevy of Alexandria Ky . Just want to say thank you for your Dedication honesty and Hardwork And thanks to Brian Kevin skinner the service manager yo Chevy of Alexandria Ky . Just want to say thank you for your Dedication honesty and Hardwork And thanks to Brian Kevin skinner the service manager you all are such great people More
by Uncies917
Employees Worked With
Kevin Skinner and David Berning, Brian Sluder, Sunny Collins
April 03, 2022
Andy and Justin were the best salesmen to deal with while buying a new car. As I was out on a test drive they had everything ready by the time I got back. They gave me a fair trade in value and they were ove buying a new car. As I was out on a test drive they had everything ready by the time I got back. They gave me a fair trade in value and they were overall honest with every bit of the process. More
by jschingledecker
Employees Worked With
Sierra Hicks, Bill Garnett, Justin Smith, Jason Watkins, Justin Boswell, Sunny Collins, Andy Hanck
April 03, 2022
Always good people and courteous service. Tells you exactly what they’re doing and really keep you informed while you’re waiting. Tells you exactly what they’re doing and really keep you informed while you’re waiting. More
by RKAL57
Employees Worked With
Brian Sluder, Richard Daum
April 02, 2022
Service center staff were very helpful and customer-centric. The service time was almost to the minute, of their initial estimate, 1-1 1/2 hours. The only inconvenience was, I had requested a customer-centric. The service time was almost to the minute, of their initial estimate, 1-1 1/2 hours. The only inconvenience was, I had requested a loaner vehicle, because I took my work break to take my car and was hoping to return to work. I was not made aware, until I dropped off my vehicle, that no loaners were available. So, I ended up waiting for my car to be services and had to make up for lost work time. Otherwise, no complaints. I'll likely go back for subsequent service. More
by guymac11
Employees Worked With
Jeff Noe
April 01, 2022
The sale people up was great it after u buy is the car that is the trouble. I don’t know what happen between gm and the dealership but my car had a 10 pay off and it got paid off yesterday.. that is the trouble. I don’t know what happen between gm and the dealership but my car had a 10 pay off and it got paid off yesterday.. More
by Rlnoble58
Employees Worked With
Ethan Riegsecker
