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Kerry Chevrolet of Alexandria

Alexandria, KY

4.5
3,157 Reviews

7500 Alexandria Pike

Alexandria, KY

41001

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Showing 3,157 reviews

June 07, 2022

Diagnosed problem and fixed it while we waited. Great service and no unnecessary delay. Explained the issue and fixed it. More

by BBROSMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sluder
Jun 08, 2022 -

Kerry Chevrolet of Alexandria responded

Hello, thank you for your kind words and this wonderful review!

June 04, 2022

Great people and easy to deal with. Used them for my last 5 cars. Will go nowhere else. More

by WILDCATFAN44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Turner
Jun 06, 2022 -

Kerry Chevrolet of Alexandria responded

Hello, We appreciate you taking the time to leave us this review. We hope that you have a great day!

June 03, 2022

Brian is very pleasant to work with and answered all my questions. My vehicle was completed in a timely manner. I will definitely return to Kerry Chevrolet in Alexandria KY. More

by pamelakay530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sluder
Jun 06, 2022 -

Kerry Chevrolet of Alexandria responded

Pamela, Thank you for taking the time to let us know how we did. We hope you have a great day!

June 03, 2022

Our salesman, Matthew Wimsatt, was great. Professional, courteous, and knowledgeable. Paperwork and financial forms were ready in short order. Car prepped and ready for delivery in less than More

by RET18UPS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Wimsatt
Jun 06, 2022 -

Kerry Chevrolet of Alexandria responded

Hello, Thank You for the kind comments about our team and this great review! We hope you are enjoying your new Chevy!

June 02, 2022

Made an appointment for Monday morning, and dropped the car off on Sunday. Car still hadn't been looked at by Thursday. We were told that drop-offs were handled on an as-available basis. That doesn't se More

by GENE_O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yaro Maldonado (Chevy), Jeff Noe
Jun 03, 2022 -

Kerry Chevrolet of Alexandria responded

Gene, Please reach out to our service Manager TJ at 859-371-8191.

June 01, 2022

They didn’t fix my car or diagnose the problem had it for weeks and put 500 miles on it and still want me to pay them More

by ccag0131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Sluder
June 01, 2022

You have to harras the staff to get answer on the status of your vehicle. It takes months to get an appointment. They say they have no loaner cars. I have several recalls and 2 broken axels and have been wa More

by mlittrell307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grover Davis (Hyundai)
May 31, 2022

The staff is Always very friendly and helpful. I appreciate their professionalism and attention to detail. More

by ECG
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grover Davis (Hyundai)
Jun 01, 2022 -

Kerry Chevrolet of Alexandria responded

Thank You for this great review!

May 29, 2022

Dropped my vehicle off told the guy he had to put the scanner on while it’s hot. The engine light was on when I dropped it off told him he had to check it now. Got my rental car and left 3 damm days late More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Sluder
Jun 01, 2022 -

Kerry Chevrolet of Alexandria responded

Ron, Please reach out to our Service Manager TJ at 859-635-6578 at your earliest convience.

May 29, 2022

Everyone was professional, helpful & knowledgable. Willing to take time & answer questions. If Andy didn’t know, he would find out! More

by CFUEHNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Hilson, Andy Hanck
May 31, 2022 -

Kerry Chevrolet of Alexandria responded

Hello, We're glad to hear you found our staff was so knowledgeable and helpful! Until the next time we meet, take care!

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