
Kerry Chevrolet of Alexandria
Alexandria, KY
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Brian is very pleasant to work with and answered all my questions. My vehicle was completed in a timely manner. I will definitely return to Kerry Chevrolet in Alexandria KY. questions. My vehicle was completed in a timely manner. I will definitely return to Kerry Chevrolet in Alexandria KY. More
Our salesman, Matthew Wimsatt, was great. Professional, courteous, and knowledgeable. Paperwork and financial forms were ready in short order. Car prepped and ready for delivery in less than Professional, courteous, and knowledgeable. Paperwork and financial forms were ready in short order. Car prepped and ready for delivery in less than four hours. Hard to beat that kind of service. Thanks for your service. More
Made an appointment for Monday morning, and dropped the car off on Sunday. Car still hadn't been looked at by Thursday. We were told that drop-offs were handled on an as-available basis. That doesn't se car off on Sunday. Car still hadn't been looked at by Thursday. We were told that drop-offs were handled on an as-available basis. That doesn't seem right. We lost a full week of use while the car just sat there. Ultimately, car was diagnosed and repaired, but at significant inconvenience. More
You have to harras the staff to get answer on the status of your vehicle. It takes months to get an appointment. They say they have no loaner cars. I have several recalls and 2 broken axels and have been wa of your vehicle. It takes months to get an appointment. They say they have no loaner cars. I have several recalls and 2 broken axels and have been waiting months to get them fixed. More
Dropped my vehicle off told the guy he had to put the scanner on while it’s hot. The engine light was on when I dropped it off told him he had to check it now. Got my rental car and left 3 damm days late scanner on while it’s hot. The engine light was on when I dropped it off told him he had to check it now. Got my rental car and left 3 damm days later I tryed to call he would not come to the phone. I had to drive out there so he could tell me the light would not come on he let it run my gas out he said for 3 hours. I traded it in today for a new suv but I did not and will not ever go to Kerry again Brian is a jerk. Even the boss guy in the back told him to check it now but he didn’t. I live 15 minutes from there I need a service dept for my new Traiblazer because I drove to Adams County to get it to far for service. I’ll go to Tom Gill or some other place Kerry is ridiculous. More