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Kerry Chevrolet of Alexandria

Alexandria, KY

4.5
3,157 Reviews

7500 Alexandria Pike

Alexandria, KY

41001

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Showing 3,157 reviews

June 15, 2022

The work done for this job was done in a great way. The only concern I have is I try to get an appointment for an oil change but could not get one for about three weeks so I’m having to go to an instan More

by Mike Turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grover Davis (Hyundai)
Jun 16, 2022 -

Kerry Chevrolet of Alexandria responded

Mike, we really appreciate your feedback! We are currently short-staffed but hope to have our express service back up and running soon.

Jun 16, 2022 -

Mike Turner responded

I actually went online though and found several open appointments for oil changes way before the time I was give that was available. This is confusing.

Jun 16, 2022 -

Kerry Chevrolet of Alexandria responded

I just checked on our website, The earliest we are scheduling for a waiter appointment is July 14th, 2022. You are able to drop off as early as tomorrow, but drop off doesn't mean it will be completed within one day.

June 15, 2022

Clean fast excellent nice people very happy good workers my family it’s coming here for ever More

by Vincenzo Mazzocca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sluder
Jun 16, 2022 -

Kerry Chevrolet of Alexandria responded

Vincenzo, we're so glad that we were able to go above and beyond your expectations!

June 12, 2022

I bought a Hyundai Kona - no Chevy. Easy to work with and a very pleasant experience! Alex was there from the first step to the last. More

by RHODAGIRL64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Turner
Jun 13, 2022 -

Kerry Chevrolet of Alexandria responded

Hello, Thank You for the kind comments about our team and this great review! We hope you are enjoying your new ride.

June 11, 2022

I found that Kerry Hyundai was a great dealership that Was easy to work with and my salesman Matt Hubig was very friendly and knowledgeable buying my new car was an enjoyable experience!!!! More

by MARKIE104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hubig
Jun 13, 2022 -

Kerry Chevrolet of Alexandria responded

MARKIE104, Thank You for this wonderful review and kind comments about our team! We hope you are enjoying your new Hyundai, Stop by anytime for a Free car wash.

June 10, 2022

Great place to get your car worked on. Have been going there for over ten years More

by KYCATSRULE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sluder
Jun 13, 2022 -

Kerry Chevrolet of Alexandria responded

KYCATSRULE, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!

June 10, 2022

The workers were very courteous and helpful inexplaining things. The service was prompt and reliable More

by prouty17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Noe, Grover Davis (Hyundai)
Jun 13, 2022 -

Kerry Chevrolet of Alexandria responded

Prouty, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

Jun 14, 2022 -

prouty17 responded

Thank you

June 09, 2022

Wasn't happy with the communication from the service department. Felt like we were left in the dark on what was going on quite a bit. More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Sluder
Jun 09, 2022 -

AJ responded

Same

June 09, 2022

Been buying new cars from here for many years. Always have a good experience. Normally fast and not much haggling on price! Lol. Overall a good place to buy vehicles! More

by Jeffmiles859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Monroe, Gabe Kremer
Jun 09, 2022 -

Kerry Chevrolet of Alexandria responded

Thank You Jeff for your feedback and good review.

June 08, 2022

Lack of communication. And now I have a scratch on my driver's side door and no one has returned my phone call about it. Very frustrating More

by bballgurlie1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Sluder
June 07, 2022

This is my second time here and it was even more disappointing than the first. I will never return to this service center. More

by Rsvp78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yaro Maldonado (Chevy), Brian Sluder
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