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Kerry Chevrolet of Alexandria

Alexandria, KY

4.5
3,157 Reviews

7500 Alexandria Pike

Alexandria, KY

41001

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Showing 3,157 reviews

July 15, 2022

Awesome staff! Thank you Matthew Hubig for a wonderful shopping experience!! So pleased with my 2023 Hyundai Elantra! More

by JLLESTER630
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hubig
Jul 18, 2022 -

Kerry Chevrolet of Alexandria responded

JLLESTER630, Thank You for the kind comments about our team and this great review! We hope you are enjoying your new Hyundai!

July 14, 2022

I am impressed with the customer service. The gentleman working in customer service are always helpful. More

by cynthiameibers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Noe
Jul 15, 2022 -

Kerry Chevrolet of Alexandria responded

Thank You for the kind comments about our team and this great review!

July 11, 2022

Scheduled appointment for two weeks out, dropped vehicle off night before and got a call the day it was supposed to be worked on saying the part they needed was not in yet…could have let me know they didn’t More

by Pasruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yaro Maldonado (Chevy)
Jul 11, 2022 -

Kerry Chevrolet of Alexandria responded

Pasruth, After speaking with our staff. We do remember you coming into our service department and our service manager apologizing that the parts were on backorder. You said you could see how that could help, and were understanding. If you would like to discuss this further, please give TJ a call. Thanks!!

July 09, 2022

Able to tell me the recalls No delays. Taken care off right away. Very polite and courteous More

by tocino31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Noe
Jul 11, 2022 -

Kerry Chevrolet of Alexandria responded

Tocino31, thank you so much for the positive review!

July 09, 2022

Very good service manager and service men, fair prices and clean service area, good dealership More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sluder, Ethan Riegsecker, Matthew Wimsatt, Scotty Reid
Jul 11, 2022 -

Kerry Chevrolet of Alexandria responded

Jerry, thank you so much for the positive review!

July 08, 2022

First experience with Kerry Chevrolet, didnt seem pressured, had a very good sales person, would refer. More

by BEARCATS10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hillner
Jul 08, 2022 -

Kerry Chevrolet of Alexandria responded

Thank You so much for this great review!

July 08, 2022

Didn't order parts for safety recall, have sold service unneeded, doesn't service cars when scheduled, didn't recalibrate tires after rotation. If I didn't live so close to Kerry I would NEVER take my car More

by Istdoc
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Yaro Maldonado (Chevy)
Jul 11, 2022 -

Kerry Chevrolet of Alexandria responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please give our service manager TJ a call so we can work towards a solution. Thank you and have a great day.

July 07, 2022

Employees were nice and even gave me a coupon off on my car matenance work More

by Raleighsusan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Noe, Grover Davis (Hyundai)
Jul 08, 2022 -

Kerry Chevrolet of Alexandria responded

Raleighsusan1,thank you for sharing your positive experience!

July 06, 2022

Salesman was great and not pushy. Process was quick and smooth. I feel like they listened to what we wanted and needed and made it happen. More

by EricaL12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carmack, Scotty Reid
Jul 07, 2022 -

Kerry Chevrolet of Alexandria responded

EricaL12, Thank You for this wonderful review! We hope you are enjoying your new Cadillac, Stop by anytime for a Free car wash.

July 05, 2022

The service rep. Was pushy on things that was not important and didn't fix More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yaro Maldonado (Chevy), Brian Sluder
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