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Kerry Chevrolet of Alexandria

Alexandria, KY

4.5
3,157 Reviews

7500 Alexandria Pike

Alexandria, KY

41001

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Showing 3,157 reviews

August 13, 2022

Inherited my moms car and there were recalls on it. Got vehicle in pronto, found out why a/c didn’t work as well. Found a few more issues and fixed all. A bit expensive on my end but worth it to have More

by Bird Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sluder
Aug 15, 2022 -

Kerry Chevrolet of Alexandria responded

Bird Mom,thank you for sharing your positive experience!

August 12, 2022

I took my car in for a safety recall. I got it there earlier than my scheduled time. I figured they wouldn’t start till after the time it was scheduled. But they got to it right away and More

by Hollymarielink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grover Davis (Hyundai)
Aug 15, 2022 -

Kerry Chevrolet of Alexandria responded

Hi, thanks for your praise and kind comments about our team.

August 11, 2022

I felt like dealership was straightforward and honest and I appreciated that - especially with how hard it is to buy a car these days. More

by ALISHAHUTH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wesselman
Aug 15, 2022 -

Kerry Chevrolet of Alexandria responded

Hi, thanks for your praise and kind comments about our team.

August 09, 2022

Vehicle taken in for a recall on the air bag. Left vehicle overnight and it was ready the next day on time as I was told it would be ready. Great job on this service. More

by rwyeager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Powell (Chevy)
Aug 10, 2022 -

Kerry Chevrolet of Alexandria responded

rwyeager,we are very happy to have provided you with such a positive experience!

August 05, 2022

Had my tires rotated and one day later I had tire pressures of 26,34,35, and 40 in my tires —- seems my car was not checked as my car needs tire pressure of 35. I just moved here from Tennessee and More

by doriss81945
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Noe, Grover Davis (Hyundai)
Aug 05, 2022 -

Kerry Chevrolet of Alexandria responded

doriss81945, it is discouraging to hear of this. Can you please bring your Vehicle back by and we will make sure the tire pressure is correct.

August 04, 2022

Grover and Jeff are always very friendly and helpful. I think they finally got my tire Problem fixed. More

by Grimme.Shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Noe, Grover Davis (Hyundai)
Aug 04, 2022 -

Grimme.Shirley responded

Ok

August 04, 2022

I’m not sure if my last review took so I am coming back to make sure these guys get the credit they deserve. Jeff and Grover were great. Always are! I’ll never leave this service department. More

by JRENAE520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Noe, Grover Davis (Hyundai)
Aug 05, 2022 -

Kerry Chevrolet of Alexandria responded

JRENAE520, we really appreciate your positive review! We look forward to your next visit! Take care!

August 04, 2022

Service was quick and efficient. Service techs are friendly and informative. Waiting area was comfortable More

by JTNAVARRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Noe, Grover Davis (Hyundai)
Aug 05, 2022 -

Kerry Chevrolet of Alexandria responded

JTNAVARRE, we are very happy we could provide you with a positive experience!

August 02, 2022

They are very customer oriented and have friendly sales associates that help you through the entire process. More

by JJacobs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wesselman
Aug 03, 2022 -

Kerry Chevrolet of Alexandria responded

Thank You for this great review!

August 02, 2022

Took a chevy silverado in to get reflashed for security issues and told them not to leave battery hooked or it would drain battery and now I'm out a 160 dollar battery plus 140 in labor and nothing was imp More

by Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Sluder
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