
Kerry Chevrolet of Alexandria
Alexandria, KY
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We love Kerry! ! They have always been very helpful, Eddie is thus best!! And this time we had Darius, he was awesome too!! ! They have always been very helpful, Eddie is thus best!! And this time we had Darius, he was awesome too!! More
Overall a decent experience. Usually stop in for maintenance which I've never had an issue with. Scheduled a minor repair that was covered under warranty, however the wrong part Usually stop in for maintenance which I've never had an issue with. Scheduled a minor repair that was covered under warranty, however the wrong part was put on the first time. Ended up having to leave the car again and the issue was corrected on the second try. Not a huge deal, but definitely an inconvenience having to make that extra trip to the dealer. It's a 50 mile round trip. That's the only reason I docked a star. They made the situation right though. I understand mistakes happen. More
Staff friendly but wrong with car diagnosis, said I had a radiator leak got second opinion and all said it was the water pump. I asked about the exhaust pressure control valve because my car is sending 3 dif radiator leak got second opinion and all said it was the water pump. I asked about the exhaust pressure control valve because my car is sending 3 different codes related to it but they didn’t check for the issue. I honestly will never bring my car to a dealership again. More