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Kerry Chevrolet of Alexandria

Alexandria, KY

Overview
Reviews
Vehicles
4.5
3,157 Reviews
Call Dealership (859) 635-6400
View Awards

7500 Alexandria Pike

Alexandria, KY

41001

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Showing 3,157 reviews

September 15, 2022

Great team! Great work. Honest! Super supportive and informative! The chauffeur option is such a huge help. Thanks for a great job, team Kerry! All my service wi More

by DOWNINGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Noe, Brian Sluder, Grover Davis (Hyundai)
Report | Print
Sep 16, 2022 -

Kerry Chevrolet of Alexandria responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

September 14, 2022

Alex was helpful, direct, and low key. I would buy a car from him again. More

by PHILIP.DEGREG
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Turner
Report | Print
Sep 15, 2022 -

Kerry Chevrolet of Alexandria responded

Hello, thank you for your kind words and this wonderful review!

September 13, 2022

Cordial staff, well kept facility. I enjoyed signing up online, and sure enough it worked. More

by pastorstanwebster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grover Davis (Hyundai)
Report | Print
Sep 15, 2022 -

Kerry Chevrolet of Alexandria responded

Hello, It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

September 13, 2022

There was an issue with the fuel pump leaking on this car and this dealership and or GM refused to repair this situation when there is clearly a GM Special coverage bulletin about a safety problem with this More

by Lauerky
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Yaro Maldonado (Chevy)
Report | Print
Sep 15, 2022 -

Kerry Chevrolet of Alexandria responded

Lauerky, The Part is not in stock at any warehouse, and it's not being produced. We did tell you that your only option is to go aftermarket or wait however long it takes to get one from GM. But, If you went the aftermarket route it would not be covered by GM. Thank You.

September 13, 2022

My rep Bo was very personable and responsive. His voicemail does not work, so he did not know to return my calls. Also, dealer should not have allowed me to book a service appt knowing they were More

by Robharber11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Boe Boehringer(Hyundai)
Report | Print
Sep 15, 2022 -

Kerry Chevrolet of Alexandria responded

Rob, We do apologize about your recent experience. Our service department wasn't backed up, we were waiting on the part your vehicle needed to be in stock at our location.

September 09, 2022

Pathetic is all I have to say about this dealership. No loyalty or help. They don’t care about helping you. More

by SARAH_KELLY_16
Recommend Dealer
No
Employees Worked With
Sunny Collins, Scotty Reid
Report | Print
Sep 23, 2022 -

Kerry Chevrolet of Alexandria responded

We would like to have a better understanding about your experience. Please reach out to our general sales manager Craig at 8596356400, at your earliest convenience and we will do our best to resolve this with you. Thank You and have a great day!

September 06, 2022

They were ready when I arrived, I signed in and they got to work. The service was fast. More

by handadam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grover Davis (Hyundai)
Report | Print
Sep 07, 2022 -

Kerry Chevrolet of Alexandria responded

handadam, Thank You for this great review.

September 05, 2022

Had a good experience with no issues. The service was good finished when promised no complaints More

by mgodman
Recommend Dealer
Yes
Employees Worked With
Brian Sluder
Report | Print
Sep 06, 2022 -

Kerry Chevrolet of Alexandria responded

Thank You for the kind comments about our team and this great review!

September 01, 2022

Andy was amazing and kept me updated with any changes immediately. His customer service was awesome best salesman I’ve ever dealt with. More

by RBRHGH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Hanck
Report | Print
Sep 01, 2022 -

Kerry Chevrolet of Alexandria responded

Thank You for your kind comments about Andy and this great review!

September 01, 2022

Amazing and fantastic everyone was great and attentive. Customer service is great and they took great care of me More

by RBRHGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Hanck
Report | Print
Sep 01, 2022 -

Kerry Chevrolet of Alexandria responded

Thank You for your kind comments about our team and this great review!

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