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Kerry Chevrolet of Alexandria
Alexandria, KY
3,157 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,157 reviews
October 11, 2022
Ethan was a nice salesman, but the finance guy I dealt with when signing the papers was horrible. I drove five hours to buy this vehicle. Never again would I buy anything from this dealership or recommend with when signing the papers was horrible. I drove five hours to buy this vehicle. Never again would I buy anything from this dealership or recommend anybody buy anything from this dealership just because of the actions of the finance guy. There’s absolutely no reason for anyone to talk to a customer the way he talked to me. More
by MTDOTY89
Verified CustomerEmployees Worked With
Not sure of the finance gentleman. , Ethan Riegsecker
October 08, 2022
My car coded and on star sent emails that the car had to gob n. But nothing was found and nothing was done to correct the issue. Charge $140. Po711 is a known code but you can't find anything can not get gob n. But nothing was found and nothing was done to correct the issue. Charge $140. Po711 is a known code but you can't find anything can not get information from on star. This is rated my number one bad experience at any dealership ever. More
by Mholmes156
Employees Worked With
Service manager
October 04, 2022
This dealership was very misleading when I brought my vehicle in under warranty to replace my engine. They did not make it clear that it could take MONTHS for it to be repaired. I dropped my car off May vehicle in under warranty to replace my engine. They did not make it clear that it could take MONTHS for it to be repaired. I dropped my car off May 2022 and did not receive it back until August 2022 for the repair to be done. They did not offer a loaner vehicle after I dropped my car off and said I should get a rental. After about 2 months of renting vehicles and spending almost 2 grand, I felt I needed to report to the BBB. After that, they gladly had a loaner for me the next day for the remaining time it was being repaired. If I had known it would take that long, I would not have brought my car in at all. I could have used my money I used on rentals on a down payment for a new vehicle at that point. Very disappointed and will not be a returning customer. More
by Beth.donovan30
Employees Worked With
Jeff Noe
October 04, 2022
Always have good service except this time I'm not sure they did whst my husband asked of them. Had my car for a week and no car wash?? Alittle disappointed. Sorry!! they did whst my husband asked of them. Had my car for a week and no car wash?? Alittle disappointed. Sorry!! More
by Bmw
Employees Worked With
Grover Davis (Hyundai)
October 02, 2022
I really appreciate the service writers for their personal attention. Jeff has taken care of my service needs since I purchased my first Hyundai. personal attention. Jeff has taken care of my service needs since I purchased my first Hyundai. More
by DLADKINS45103
Employees Worked With
Jeff Noe, Grover Davis (Hyundai)
October 01, 2022
Darrius was fantastic and couldn’t of asked for a better salesman to work with. He was also excellent in following up after we purchased the car and took the time to explain a few additional things to me. salesman to work with. He was also excellent in following up after we purchased the car and took the time to explain a few additional things to me. Great guy More
by JBUCKNER3
Employees Worked With
Darius Hilson
