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Kerry Chevrolet of Alexandria

Alexandria, KY

4.5
3,157 Reviews

7500 Alexandria Pike

Alexandria, KY

41001

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Showing 3,157 reviews

October 21, 2022

Repairs good - had hard time finding replace part two times which led to delay in finishing the job. More

by DGEIGER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaro Maldonado (Chevy)
Oct 24, 2022 -

Kerry Chevrolet of Alexandria responded

Thank you for taking the time to leave us this information about your recent visit.

October 21, 2022

There was poor communication with customer. The car was dropped early for regular maintenance. An hour before closing I followed up with the service advisor via text regarding my car and was ca More

by RECKLEYA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grover Davis (Hyundai), Boe Boehringer(Hyundai)
Oct 24, 2022 -

Kerry Chevrolet of Alexandria responded

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

October 19, 2022

They were all very nice and knowledgeable. It was a very pleasant experience. I would definitely recommend them. More

by Sherry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hubig
Oct 20, 2022 -

Kerry Chevrolet of Alexandria responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new ride!

October 18, 2022

Last time I had my vehicle serviced I received 3 months of Sirius XM for FREE! I was surprised considering I hadn't purchase my vehicle there - and it's not a Chevy! Thank you Kerry Chevrolet!! I will defi More

by BLUCHIC00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sluder
Oct 18, 2022 -

Kerry Chevrolet of Alexandria responded

Thank You for sharing your positive experience with our team.

October 17, 2022

Our car was stold of of this lot and they totaled it because it was tour up so they did help my grand Daughter get another car and told her that they would give her a great deal because this happen on t More

by Terry Metz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabe Kremer, Michael Wesselman, Sunny Collins, Matthew Wimsatt, Grover Davis (Hyundai), Scotty Reid, Boe Boehringer(Hyundai)
October 16, 2022

Friendly and great atmosphere. Jeff Sluder is a true professional. I’m a big fan of Kerry Chevrolet More

by mlriegler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaro Maldonado (Chevy), Jeff Noe, Brian Sluder
Oct 16, 2022 -

Kerry Chevrolet of Alexandria responded

Thank You for this wonderful review.

October 14, 2022

Very clean and very nice people to deal with. . Gotta me in right away and didn’t take long at all to get me out. More

by 67camaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaro Maldonado (Chevy)
Oct 16, 2022 -

Kerry Chevrolet of Alexandria responded

Thank You for this great review.

October 13, 2022

Was not able to diagnose my car for warranty coverage but I had to pay a diagnostic fee. Car was there three weeks and still not fixed and don’t know what’s wrong with it! More

by Lesa.rennee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yaro Maldonado (Chevy)
Oct 13, 2022 -

Kerry Chevrolet of Alexandria responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please give our service manager Brian Sluder a call at 859-635-6578 so we can work towards a solution. Thank You.

October 12, 2022

They lied about hearing a Noise in my car when it started and it only took four days to fix it but they kept at three weeks More

by Sterling Sizemore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yaro Maldonado (Chevy)
Oct 13, 2022 -

Kerry Chevrolet of Alexandria responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please give our service manager Brian Sluder a call at 859-635-6578 so we can work towards a solution. Thank You.

October 12, 2022

Excellent service , fast, on time, well done, courteous, clean, friendly. So I was very satisfied with the results. More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Noe, Grover Davis (Hyundai)
Oct 13, 2022 -

Kerry Chevrolet of Alexandria responded

Tony, Thank You for this great review!

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