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Kerry Chevrolet of Alexandria

Alexandria, KY

4.5
3,157 Reviews

7500 Alexandria Pike

Alexandria, KY

41001

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Showing 3,157 reviews

January 13, 2023

Excellent service. Quick attention Other than no loaner for a guy who had purchased six autos over the years More

by AGRIFFITH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaro Maldonado (Chevy)
Jan 13, 2023 -

Kerry Chevrolet of Alexandria responded

AGRIFFITH3, Thank you for taking the time to let us know how we did and feedback. We are currently short on loaners vehicles and hope to have more soon.

January 13, 2023

J.D. powers at the service desk was the one at the service desk that helped me with any and all questions I had. He was very knowledgeable, curious and I believe honest about helping me get what I ne More

by mjgovan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.D. Powers
Jan 13, 2023 -

Kerry Chevrolet of Alexandria responded

mjgovan2, Thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

January 12, 2023

The dealership made everything very easy for me. Gabe was very efficient with being able to accommodate me with my trade and had me in and out in no time. He has also been easily available through t More

by JLS7586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe , Scotty Reid
Jan 13, 2023 -

Kerry Chevrolet of Alexandria responded

JLS7586, thank you for your kind words and this wonderful review!

January 12, 2023

Everyone was very friendly and efficient. I would bring my car back to this place. More

by LANHAM79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grover Davis (Hyundai), Boe Boehringer(Hyundai)
Jan 13, 2023 -

Kerry Chevrolet of Alexandria responded

LANHAM79, Thank you for taking the time to let us know how we did. We hope you have a great day!

January 11, 2023

Great service at a reasonable price. The vehicle was ready at the promised time as well. More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaro Maldonado (Chevy)
Jan 13, 2023 -

Kerry Chevrolet of Alexandria responded

DJ, thank you so much for the positive review!

January 09, 2023

Once again Jeff and his crew were exceptional! ! I received great customer service they took care of everything that needed attention . Great job Jeff , we appreciate all you do for my family. Y More

by jimhenderson7255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Noe, Grover Davis (Hyundai)
Jan 09, 2023 -

Kerry Chevrolet of Alexandria responded

Jim, Thank You so much for this great review and for being a loyal Kerry Customer.

January 08, 2023

Had my truck looked at three times about radio and touchscreen issues, 8 thousand miles over warranty, had to still pay $350.00, not happy !!! More

by Ssstargazers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Powell (Chevy)
January 03, 2023

I depend on Brian Sluder to take care of my vehicle. He does an excellent job. More

by TCAMMERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sluder
Jan 03, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for this wonderful review!

January 02, 2023

No rental cars for over 6 months, And you want me to pay for a rental and then not reimburse me for it! More

by BECKYCOMBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont remember
Jan 03, 2023 -

Kerry Chevrolet of Alexandria responded

Thank you for your feedback, We apologize for the inconvenience. You can reach out to Chevrolet directly and see if they can help. Thank You.

December 29, 2022

Terrible customer service. Performed maintenance on my daughter’s car without providing an estimate first. More

by Kluken4473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Boe Boehringer(Hyundai)
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