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Kerry Chevrolet of Alexandria

Overview Reviews (3,157) Inventory (178)

Kerry Chevrolet of Alexandria

Name: Kerry Chevrolet of Alexandria
Address: 7500 Alexandria Pike, Alexandria, KY, 41001, US
Telephone: (859) 635-6400
Rating: 4.5

4.5

3,157 Reviews

7500 Alexandria Pike, Alexandria, Kentucky 41001

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Sales: (859) 635-6400

Service: (859) 635-6578

Parts: (859) 635-6578

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Kerry Chevrolet of Alexandria

Alexandria, KY

Overview

Reviews

Vehicles

4.5

3,157 Reviews

Call Dealership (859) 635-6400

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7500 Alexandria Pike

Alexandria, KY

41001

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4.5

3,157 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (3,157) Inventory (178)

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Sales: (859) 635-6400

Service: (859) 635-6578

Parts: (859) 635-6578

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Showing 3,157 reviews

January 27, 2023

SERVICE VISIT

The agent was very kind and courteous. I was given a time frame for the wait and they were done ahead of time. Everything was completed well and as originally stated. I was given a time frame for the wait and they were done ahead of time. Everything was completed well and as originally stated. More

by mek

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Grover Davis (Hyundai), Boe Boehringer(Hyundai)

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Feb 03, 2023 -

Kerry Chevrolet of Alexandria responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 26, 2023

SERVICE VISIT

Staff was rude during scheduling and making excuses for a problem that they said they couldn’t fix. Saying it’s “normal” for a relatively new car to squeak. Staff compared it to his BMW which also squeaks. T problem that they said they couldn’t fix. Saying it’s “normal” for a relatively new car to squeak. Staff compared it to his BMW which also squeaks. Told them I have never had a car that just squeaked. They are dismissive and short in most encounters More

by PRIYASHARP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Employees Worked With

Boe Boehringer(Hyundai)

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Jan 31, 2023 -

Kerry Chevrolet of Alexandria responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Jeff at (859) 635-6400 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 25, 2023

SERVICE VISIT

Great service not a long wait time. Very courteous. Priced very reasonable. . Plan to continue using them Very courteous. Priced very reasonable. . Plan to continue using them More

by Wsallen1951

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Grover Davis (Hyundai)

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Jan 26, 2023 -

Kerry Chevrolet of Alexandria responded

We are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!

January 24, 2023

SALES VISIT - NEW

Matt Hubig did a great job getting us into our new Hyundai Santa Fe. The process was easy and hassle free. The finance department worked quickly to get us the best trade and financing deal. Hyundai Santa Fe. The process was easy and hassle free. The finance department worked quickly to get us the best trade and financing deal. More

by leepee03

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Matt Hubig

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Jan 26, 2023 -

Kerry Chevrolet of Alexandria responded

leepee03, thanks for your praise and kind comments about our team. We sincerely value your business!

January 20, 2023

SERVICE VISIT

Absolutely the best service ever. William and Mike were awesome. I will never go anywhere else. William and Mike were awesome. I will never go anywhere else. More

by TAMMY.RAINS

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Bill Garnett, Mike Hillner

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Jan 22, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for your high star rating.

January 20, 2023

SALES VISIT - USED

I do not recommend them at all. I bought used car and less than 24 hrs , transmission went out. Obviously that is why someone traded it in. Alex seems like a nice guy, but dealershi I bought used car and less than 24 hrs , transmission went out. Obviously that is why someone traded it in. Alex seems like a nice guy, but dealership and salesman , Marty, need to learn how to treat customers. More

by Terri

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Employees Worked With

Alex Turner

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January 17, 2023

SALES VISIT - USED

The salesman I dealt with was great. He was down to earth . I would buy from him again He was down to earth . I would buy from him again More

by MCSO722007

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Employees Worked With

Alex Turner

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Jan 18, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for this great review!

January 15, 2023

SERVICE VISIT

They always get you in pretty fast. First time I had something major down my car. They did a great job. First time I had something major down my car. They did a great job. More

by REGINA.SHACKELFORD

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Brian Sluder

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Jan 16, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You Regina for sharing your positive experience with us.

January 14, 2023

SERVICE VISIT

The service staff is always courteous. They are very good about keeping me informed. Grover was very helpful during this entire process. They are very good about keeping me informed. Grover was very helpful during this entire process. More

by S.RICHARDSON1

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jeff Noe, Grover Davis (Hyundai)

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Jan 16, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for this wonderful review!

January 14, 2023

SALES VISIT - NEW

Very nice and easy to deal with from start to finish. Took the time to help me get my new truck home. Took the time to help me get my new truck home. More

by THEHAWK1984

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Eddie Monroe, Gabe Kremer

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Jan 16, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for this wonderful review. Congratulations on your new Silverado purchase.

Kerry Chevrolet of Alexandria

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