Kerry Chevrolet of Alexandria
Alexandria, KY
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BEST sales guy around..Sonny!! Best sales guy hands down is Sonny. Sonny was just perfect to work with and honest. He knew everything about that car and what it could do. He was pat Best sales guy hands down is Sonny. Sonny was just perfect to work with and honest. He knew everything about that car and what it could do. He was patient, respectful and cautious of my time being spent at the dealership that day. I would by 20 cars from that guy!! He took time to show me things on the car and explain stuff great. Best customer service from a sales person I have ever received. Thank you Sonny. Now the finance guy Bill (I think that was his name) was the only person I had a problem with. He was very misleading and unprofessional when it came down to the rate and payment. I would never go through financing again through Hyundai because of this guy. I had a 890 credit score and put a sizable amount of money down on this car. This guy was trying to work me for a higher rate and then trying to tell me the only way I could get a lower rate was if I purchased the "additional warranty coverage" We had words and then he back paddled just before I was about to walk out on the whole deal. It was then he ended up giving me the lower rate without having to get the "extra warranty". I guess he realized I wasn't stupid. Best part about the finance guy he tells me he got fired from his last job in Florence doing the same line of work (financing) but proceeded to tell me he was let go because he couldn't keep his mouth shut...really? Made me wonder if he was let go for the same reason of what he was trying to do with me. Word of advice to others...walk in with your own financing, do let this guy or others take advantage of you. More
mkerry The dealership was pleasant to work with. We have not had our first encounter with the service department but I am sure they will give us very good se The dealership was pleasant to work with. We have not had our first encounter with the service department but I am sure they will give us very good service. They always did in the past with the other hyundai we. Owned. More
Purchase of 2016 Elantra Ewing was very professional and attentive to my needs. You have a great employee in Ewing and I will send anyone I know who is looking for a new or u Ewing was very professional and attentive to my needs. You have a great employee in Ewing and I will send anyone I know who is looking for a new or used vehicle to you. The service I received was exceptional. More
My experience was good because of the customer service. The customer service presented by everyone on staff was great. I was happy with the price they gave me for my trade in. However, I was told that if I The customer service presented by everyone on staff was great. I was happy with the price they gave me for my trade in. However, I was told that if I had an existing loan, Kerry Chevrolet would pay it off. That was not the case and I feel I was not given the most accurate information regarding the price of my car. Still, I am very pleased with my new purchase and it has been great so far. More
New Car Buying Experience Our buying experience was totally awesome. We had a salesman that truly made our shopping at your dealership wonderful and pleasant. He did not rush Our buying experience was totally awesome. We had a salesman that truly made our shopping at your dealership wonderful and pleasant. He did not rush us or pressure us for anything other than what we wanted to see. He gladly answered any question we may have had. His sense of humor and professional interaction with us was an experience we will not forget. After we decided on our Sonata, he went over all the options our car had to offer. Your financial group went beyond anything we had experienced before. They done everything they could to meet our needs financially. Thank all of you, and we will always recommend your dealership for an awesome place to shop! More
Poor finance department I did buy a new car from Kerry Hyundai, But was the worst experience I have had. I would not buy from them again. I bought a 2016 Hyundai Santa Fe spo I did buy a new car from Kerry Hyundai, But was the worst experience I have had. I would not buy from them again. I bought a 2016 Hyundai Santa Fe sport Love the car not the dealership More
great car, great saleman, too long a process. The process took 3 hours for no good reason. I was a motivated buyer ready to buy that day and was putting 10,000 down in cash and was requesting a r The process took 3 hours for no good reason. I was a motivated buyer ready to buy that day and was putting 10,000 down in cash and was requesting a reasonable price. the dealership did not seem to be overly busy. I sat for over 2 hours waiting on decisions from finance and management. After price was agreed upon twice a document was brought back with a higher price for about 500 dollars. The last 30 minutes was a whirlwind of information meant to wear down the buyer. In 2002, when i bought my last new hyundai elantra the process was pleasant and fast. This was harder than it needed to be. More
Great experience! I went in not knowing exactly what I wanted, the salesman took the time to show me several cars that was in my price range, and would fit my needs. I I went in not knowing exactly what I wanted, the salesman took the time to show me several cars that was in my price range, and would fit my needs. I walked away very happy with my experience, and a new car. More
Experience Josh was awesome! He did a great job and helped me find the perfect car. I've already recommended him to one of my friends. Great employee and salesma Josh was awesome! He did a great job and helped me find the perfect car. I've already recommended him to one of my friends. Great employee and salesman. More
First new car Love it! Bought my first new car at 41. Nate was super nice and helpful. I would recommend Kerry chevolet to a friend. Thanks for all you did. Love it! Bought my first new car at 41. Nate was super nice and helpful. I would recommend Kerry chevolet to a friend. Thanks for all you did. More