
Kerry Chevrolet of Alexandria
Alexandria, KY
Filter Reviews by Keyword
By Type
Showing 3,157 reviews
From the test drive, to the sales office, to the finance office, everyone was very friendly and low pressure, and willing to work within my budget to get the deal done! office, everyone was very friendly and low pressure, and willing to work within my budget to get the deal done! More
Was pleased with the work performed was had trouble with communication. Didn't like that the quoted price had to be increased for gas tank straps. Would think that would have been in original quore. Knowin communication. Didn't like that the quoted price had to be increased for gas tank straps. Would think that would have been in original quore. Knowing that a 15 year old truck in our area would be in bad shape. More
they are unable to diagnose a car, especially a Hyundai brand, with precision pufffff. Incredibly bad and he wasted enough time with irrelevant theories to end up asking us to pay $1040 to diagnose the en brand, with precision pufffff. Incredibly bad and he wasted enough time with irrelevant theories to end up asking us to pay $1040 to diagnose the engine by tearing it apart. I couldn't believe my ears More
My wife and I stopped at Kerry Chevrolet. We looked around and was by greeted by Justin. He proceeded to tell us about the car and mention that it needs to be cleaned up. It was a recent trad We looked around and was by greeted by Justin. He proceeded to tell us about the car and mention that it needs to be cleaned up. It was a recent trade in. We tell him we are interested and grabbed his card. So, the very next day we come back to buy the car. The car was not detailed it had sticky stuff in the cup holders and dash. Dirty seats and straw all over in the back. We waited close to two hours after the paper work was done for our car to be detailed. Only to receive the car STILL DIRTY and completely untouched. To make things worse I was insulted by their financial guy. I denied their sensor and computer chip warranty. Saying and I quote (I don’t care how handy you are. You cannot replace these sensors). I’ve bought two cars here now and I will not come back. More
Friendly service and transparency with vehicle and financing options. Also, willing to help find the right vehicle based on our ‘wants’. financing options. Also, willing to help find the right vehicle based on our ‘wants’. More