Back

Kerry Chevrolet of Alexandria

Alexandria, KY

4.5
3,157 Reviews

7500 Alexandria Pike

Alexandria, KY

41001

Directions

By Type

Showing 3,157 reviews

February 23, 2023

From the test drive, to the sales office, to the finance office, everyone was very friendly and low pressure, and willing to work within my budget to get the deal done! More

by Rigakalfas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Wardlow, Mike Powell (Chevy)
Feb 23, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for sharing your positive experience.

February 22, 2023

Was pleased with the work performed was had trouble with communication. Didn't like that the quoted price had to be increased for gas tank straps. Would think that would have been in original quore. Knowin More

by CARSON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 23, 2023 -

Kerry Chevrolet of Alexandria responded

CARSON4, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

February 22, 2023

Matt mad the car buying process extremely easy and straightforward. A sometimes painless process was very pain free. Highly recommend. More

by dgsigl2
Recommend Dealer
Yes
Employees Worked With
Matt Hubig
Feb 23, 2023 -

Kerry Chevrolet of Alexandria responded

dgsigl2, Hello, we're happy to hear you had such a positive experience with our team! We hope you have a great day and Congratulations!

February 21, 2023

Service advisor was knowledgeable and courteous. Cashier was very attentive. Brakes seem to work well. More

by Lindbergh.hobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaro Maldonado (Chevy)
Feb 23, 2023 -

Kerry Chevrolet of Alexandria responded

Lindbergh.hobbs, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

February 20, 2023

they are unable to diagnose a car, especially a Hyundai brand, with precision pufffff. Incredibly bad and he wasted enough time with irrelevant theories to end up asking us to pay $1040 to diagnose the en More

by El mamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Noe, Boe Boehringer(Hyundai)
Feb 20, 2023 -

Kerry Chevrolet of Alexandria responded

El Mamy, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Your vehicle is messed up internally, and We would have to take the engine apart to be 100%. If you would like to discuss this further, please give Jeff a call. Thank You!

Feb 20, 2023 -

El mamy responded

they told me that they have to open the engine to tell me on the breakdown that makes the engine shake. and that I will have to pay $1040 for that Listen I have nothing more to say to Jeff. he told me what he could do the limit of his knowledge I think it is not worth going back over it. If you hadn't asked for my point of view, I wasn't going to come back to it because I'm moving on. I am currently in contact with hyundai Mitchell's ave cincinatti they diagnosed and gave me an update on the breakdown

February 15, 2023

My wife and I stopped at Kerry Chevrolet. We looked around and was by greeted by Justin. He proceeded to tell us about the car and mention that it needs to be cleaned up. It was a recent trad More

by DAVID
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Hillner, Justin Boswell, Dave Carmack
February 13, 2023

They took care of the problems with my truck in a timely manor Thank you More

by SAM@ALADDINPOOLS.COM
Recommend Dealer
Yes
Employees Worked With
Mike Powell (Chevy)
Feb 15, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for this wonderful review!

February 13, 2023

Grover is an excellent person to work with. I would recommend him to anyone! Thank you More

by Kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Noe, Grover Davis (Hyundai), Boe Boehringer(Hyundai)
Feb 15, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for this wonderful review!

February 10, 2023

Kerry Chevrolet was very helpful, I had been looking for a new vehicle for awhile and they helped me purchase my #1 wanted car. More

by ABIGAIL_HOGAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Riegsecker
Feb 13, 2023 -

Kerry Chevrolet of Alexandria responded

ABIGAIL_HOGAN, thank you for your kind words and this wonderful review!

February 09, 2023

Friendly service and transparency with vehicle and financing options. Also, willing to help find the right vehicle based on our ‘wants’. More

by stacey.mcmath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Turner
Feb 09, 2023 -

Kerry Chevrolet of Alexandria responded

stacey.mcmath, thank you for your kind words and this wonderful review! Congratulations!

...
31
...