Kerry Chevrolet of Alexandria
Alexandria, KY
Filter Reviews by Keyword
By Type
Showing 3,155 reviews
buying a santa fe wish i had a little more power but love my new car. Itis my second santa fe loved my first but was leaving for disney next day and didnt have as muc wish i had a little more power but love my new car. Itis my second santa fe loved my first but was leaving for disney next day and didnt have as much time to shop as i would liked More
Poor Service When my girlfriend and I stopped in to look at the vehicle we bought the options we were told the vehicle had by our salesman apparently was not what When my girlfriend and I stopped in to look at the vehicle we bought the options we were told the vehicle had by our salesman apparently was not what it came with. We also were at Kerry for around 5 hours from the time we pulled up and left. We waited at least 3 hrs. just so we could sign the paper work. Then a week or so later we had to make multiple trips back to resign papers because they had us sign the wrong ones. It took till today to get our value guard put on and our floor mats we were promised, which our salesman Gary told us one week which turned into at least 3 just because we had to call multiple times to tell how unhappy we were then they were able to get us in and acted like they were doing us a huge favor. And to top it off our salesman told us the car had automatic hatch because it had the button on the key which he personally tried to get to work but said he would have to get the service department to order something, which was fine because this was one option we were looking for. But come to fined out we bought the car and the sales manager told me sorry Gary should have known about this and sorry we cant do anything about it. Really a salesman promises the customer something and once we sign the papers they tell us sorry about your luck. Is this even legal? More
Excellent I was treated wonderful and will come back in time to get another car. Everyone was great and very friendly and helpful thank you for a wonderful expe I was treated wonderful and will come back in time to get another car. Everyone was great and very friendly and helpful thank you for a wonderful experience More
Kerry alexandria I will always come back to this dealership because of the professional way they treat their customers. This is my 3rd car I have leased from this dea I will always come back to this dealership because of the professional way they treat their customers. This is my 3rd car I have leased from this dealership More
don't trade After haggling over trade values; etc., I was presented, by a "closer", with a which basically wanted my 2007 Explorer as a trade-in for nothing plus After haggling over trade values; etc., I was presented, by a "closer", with a which basically wanted my 2007 Explorer as a trade-in for nothing plus a $2,500 down payment. This basically meant I was paying the price marked on the windshield, plus paying upfront $2,500, plus giving my Explorer away for nothing. After seeing this, I walked off the lot several times, had to ask several times for keys back to my Explorer. Two or three salesmen later, we finally agreed on a deal. In my mind the deal presented by the sales and the deal presented by the "closer" were not the same. All this haggling was completely unnecessary, and the deal almost didn't happen. More
Best dealer I have dealt with Great experience I would send my child in alone for their first car so helpful. We was in and out in less than on and a half hours Great experience I would send my child in alone for their first car so helpful. We was in and out in less than on and a half hours More
New Santa Fe AWD First let me say I love my new car. I have received many compliments on it and so far the performance has been fine. Thanks to the sales people who we First let me say I love my new car. I have received many compliments on it and so far the performance has been fine. Thanks to the sales people who were so helpful and patient with me. More
Tucson We had an amazing experience with Kerry Hyundai, especially Mitch. He was attentive to out needs and helped us figure out exactly what we were looking We had an amazing experience with Kerry Hyundai, especially Mitch. He was attentive to out needs and helped us figure out exactly what we were looking for at this time. Thanks! More
Happy New Hyundai Santa Fe owner! We would highly recommended Kerry Hyundai Alexandria! They went above & beyond! Very pleasant to work with & NOT pushy! Can't remember names of salesm We would highly recommended Kerry Hyundai Alexandria! They went above & beyond! Very pleasant to work with & NOT pushy! Can't remember names of salesman that took care of us, but ALL were SUPER! More
Excellent customer service Had a good experience with the purchase of my new car, staff very friendly and efficient. I would definitely recommend to my friends and family. Had a good experience with the purchase of my new car, staff very friendly and efficient. I would definitely recommend to my friends and family. More