
Kerry Chevrolet of Alexandria
Alexandria, KY
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had to get a rental car for 5 weeks because the dealership failed to order the parts needed for my cars repair which i scheduled 3 months out. took my car in 3 months prior to this appointment wher dealership failed to order the parts needed for my cars repair which i scheduled 3 months out. took my car in 3 months prior to this appointment where they evaluated what was wrong with my car. i then told them i was going to set up another appointment because i couldn’t leave my car for another 4 hours. overall, they knew what was wrong w my car 3 months prior to my second appointment & then kept my car for over a month which caused me to pay for a rental car for 5 weeks. More
The guys at Kerry were very kind and understanding. They were willing to do anything within reason to get the deal done while trying to make sure I was happy though the entire experience. They were willing to do anything within reason to get the deal done while trying to make sure I was happy though the entire experience. More
The car battery was found to be dead. There was no mention of a dead battery when hyundai recommended service. The said they jumped the car in order to park it for me after service was do There was no mention of a dead battery when hyundai recommended service. The said they jumped the car in order to park it for me after service was done. Had I known the battery was dead I would have come prepared. I ended up getting stuck at work with a dead battery. More