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Kerry Chevrolet of Alexandria

Alexandria, KY

4.5
3,157 Reviews

7500 Alexandria Pike

Alexandria, KY

41001

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Showing 3,157 reviews

May 18, 2023

They always friendly very helpful this ts the third vehicle I bought from there no problems More

by SALLYLAMB15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
May 22, 2023 -

Kerry Chevrolet of Alexandria responded

Sally, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

May 17, 2023

The people here are friendly and helpful. They took care of my needs and checked for problems. More

by Dougcoons71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grover Davis (Hyundai)
May 17, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You Doug for this wonderful review!

May 17, 2023

I have gotten all my shifts work done here. They have done a really good job. Then I bought my car from here. Extremely nice and did a good job. 👍 More

by HEIDIHO828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hubig, Grover Davis (Hyundai), Boe Boehringer(Hyundai)
May 17, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for sharing your positive experience! We look forward to your next visit with us!

May 16, 2023

Very happy with the result and contiual corteous intervention by the service reps showed at all times More

by JOEMILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grover Davis (Hyundai)
May 17, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for sharing your positive experience! We look forward to your next visit with us!

May 13, 2023

It was easy to get to my house and had good people with a lot of answers to my questons More

by Dennisolson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaro Maldonado (Chevy), Jeff Noe, Brian Sluder, Grover Davis (Hyundai), Boe Boehringer(Hyundai), Mike Powell (Chevy)
May 15, 2023 -

Kerry Chevrolet of Alexandria responded

Thank you so much for the positive review!

May 12, 2023

Everything was great! Best customer service Great price, From the start to finish it was a wonderful experience More

by ANTHONYANDERSON18@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Gabe
May 15, 2023 -

Kerry Chevrolet of Alexandria responded

Thank you so much for the positive review!

May 12, 2023

Great service nice people to answer all car questions about the car I just bought More

by Dennisolson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Noe, Brian Sluder, Grover Davis (Hyundai), Boe Boehringer(Hyundai)
May 15, 2023 -

Kerry Chevrolet of Alexandria responded

Thank you so much for the positive review!

May 12, 2023

Profession al and helpful. explained the work order and what repairs I would need in the near future More

by conniescott
Recommend Dealer
Yes
May 15, 2023 -

Kerry Chevrolet of Alexandria responded

Connie, thank you so much for the positive review!

May 11, 2023

Took forever to get engine replaced. I understand they have tons of engine to replace and it's a pita to get it from the dealer, but my tires were allowed to go flay and sit on the rim f More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grover Davis (Hyundai)
May 11, 2023 -

Kerry Chevrolet of Alexandria responded

We sincerely apologize for your recent experience and understand your frustration. Unfortunately, we are back logged with a bunch of engine issues and we do try to work as quickly as we can to get through to each customer. Thank You.

May 11, 2023 -

Jordan responded

If you even read the complaint past the first sentence, the whole entire point of the complaint went over your head. I am aware you guys are backlogged with motor shipments and work. I even acknowledged it in my complaint. What im mad about is the fact my car got left on flat tires which is terrible for the tires, a tpms got broken by you someone there and it didn't get replaced, and you guys were all happy to change a fuel pump and tank for 3200 dollars, but couldn't get the pump out for just 1500 with a whole shop full of tools. But i managed to do so with some kroil oil, a hammer, and a screwdriver. As far as i can see, your copy paste response was a waste. If people have their car in your lot, it should be treated as one of your own. The customer should jot have to go to and from the dealership to ensure their vehicles are being cared for. Especially for 9 months

May 11, 2023 -

Kerry Chevrolet of Alexandria responded

I'll have our service manager reach out. Thank You!

May 10, 2023

They are not customer service oriented I won't ever buy another Hyundai From your dealership More

by KRISDCUNNINGHAM@GMAIL.COM
Recommend Dealer
No
May 11, 2023 -

Kerry Chevrolet of Alexandria responded

Kris, please return our service manager Jeffs call at your earliest convenience.

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