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Kerry Chevrolet of Alexandria

Alexandria, KY

4.5
3,157 Reviews

7500 Alexandria Pike

Alexandria, KY

41001

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Showing 3,157 reviews

June 05, 2023

Clean, friendly, answered all of my questions. And I mean ALL of them. Pricing was strong. Service after the sale has been top notch. More

by mrhaley123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Carmack
Jun 06, 2023 -

Kerry Chevrolet of Alexandria responded

Thank you for your kind words and this wonderful review.

June 02, 2023

I've been waiting over a month for the "system" needed to fix my car to not be down. The only solution is to go to another dealership and wait 2 months for an appointment. More

by Semt716
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grover Davis (Hyundai), Boe Boehringer(Hyundai)
Jul 11, 2023 -

Kerry Chevrolet of Alexandria responded

We asked for you to respond with your contact details privately and have yet to hear back from you.

May 30, 2023

Very Convenient easy to schedule service and always keep you updated on your car. Always ahead of schedule More

by Rschaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boe Boehringer(Hyundai)
Jun 01, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for this wonderful review!

May 26, 2023

I took my 2016 Elantra in for recall on security after a spate of car thefts in the area. I also had a recall for an underbody coating. Got it all done in about 2 hours. More

by ANDERSONCLASS77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't meet anyone in service.
Jun 01, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for this great review, We look forward to your next visit with us!

May 25, 2023

Reasonable service … good communication … average pricing Would recommend dealership for servicing GMC vehicles .,. End end More

by Billchrisvols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Powell (Chevy)
Jun 01, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for your recommendation!

May 24, 2023

Went above and beyond stayed late to help me Very polite easy to work with More

by Troy.howell@dentwizard.com
Recommend Dealer
Yes
Employees Worked With
Yaro Maldonado
May 25, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for this wonderful review. We look forward to your next visit with us.

May 24, 2023

Great staff. Easy to work with and very accommodating. Mike and Josh are excellent at ensuring you are satisfied and that your budget is taken seriously More

by TJM12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wesselman
May 25, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for this wonderful review. Congratulations!

May 24, 2023

Very polite on the phone very quick getting my vehicle in for service and outstanding performance More

by MMARIE6979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hillner
May 25, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for this wonderful review. We look forward to your next visit with us.

May 23, 2023

The Hyundai service department had my car for 9 months to replace the engine and it is still not running properly! And I waited four of those months for a loaner vehicle, More

by malindle1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Noe, Grover Davis (Hyundai)
May 23, 2023 -

Kerry Chevrolet of Alexandria responded

malindle1975, We are backlogged with engines and are doing everything we can to get every customer in as quickly as we can. We provide loaners as soon as possible as well. Please give our service manager Jeff a call at 859-635-6578

May 20, 2023

Well worth it! My Trax runs like new again. Kind informative staff Peace of mind for my next visit. Thank you. More

by Pepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaro Maldonado (Chevy)
May 22, 2023 -

Kerry Chevrolet of Alexandria responded

Hi, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!

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