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Kerry Chevrolet of Alexandria

Alexandria, KY

4.5
3,157 Reviews

7500 Alexandria Pike

Alexandria, KY

41001

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Showing 3,157 reviews

June 08, 2023

Got appointment quickly. No wait. Washed my car. Wished they had reset my computer though. More

by pamspradlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaro Maldonado (Chevy), Jeff Noe, Grover Davis (Hyundai), Boe Boehringer(Hyundai)
Jun 10, 2023 -

Kerry Chevrolet of Alexandria responded

Thank you for your feedback, as we are always looking for ways to improve.

June 08, 2023

Very friendly staff and exceptional customer service. I always feel welcomed and treated with respect. More

by DETTMER.MATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wesselman, Grover Davis (Hyundai), Boe Boehringer(Hyundai)
Jun 10, 2023 -

Kerry Chevrolet of Alexandria responded

Thank you matt for this wonderful review!

June 08, 2023

Was very impressed with the salesman that worked with me. Not happy about my car. Bought it on Friday and on Tuesday the check engine light came on. It should have been checked thoroughly before putting on More

by pennysmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Kremer
Jun 10, 2023 -

Kerry Chevrolet of Alexandria responded

Thanks for giving us a chance to turn your experience around!

June 08, 2023

This is the third car I have bought from your dealership since 2001. The customer service is great and the service department is wonderful More

by Bobbieblueboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grover Davis (Hyundai), Boe Boehringer(Hyundai)
Jun 10, 2023 -

Kerry Chevrolet of Alexandria responded

Thank you for this wonderful review in for being a loyal Kerry customer!

June 08, 2023

Everyone at the dealership was very friendly and made the buying process extremely quick and easy More

by Rcb311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Kremer, Matt Hubig, Scotty Reid
Jun 10, 2023 -

Kerry Chevrolet of Alexandria responded

Thank you for this wonderful review. Congratulations.

June 07, 2023

Best service department there is. Out of every Hyundai dealer they are friendly and actually want to resolve issues with vehicles. Thanks for the excellent service More

by K.Burton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Noe, Grover Davis (Hyundai), Boe Boehringer(Hyundai)
Jun 11, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for this wonderful review! We look forward to your next visit with us.

June 07, 2023

I had an excellent experience at Kerry. I will be recommending them to all my friends and family More

by JAMES_DARLING2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Turner
Jun 11, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for this wonderful review and recommendation!

June 07, 2023

The whole process was handled very professionally, especially by the salesman Alex Turner. He explained some features to us we didn’t understand in the language that we could understand. He took hi More

by WEPAC49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Turner
Jun 11, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for this wonderful review and kind words about our team.

June 07, 2023

I had arrangements made to look at a car for a whole week and when I got there it was filthy on the inside! Very unprofessional More

by SHEILA_YOUNG88
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Wesselman
Jun 08, 2023 -

Kerry Chevrolet of Alexandria responded

Sheila, we sincerely apologize about your experience back in April with us. We have used your feedback as an opportunity to improve, and we are happy that we were still able to sell you the vehicle. If you are still upset about the situation from April, you can please reach out to Michael at your earliest convenience.

June 07, 2023

I had a very good experience working with Mike Wesselman. Communication was excellent. He was very knowledgeable and helpful throughout the entire buying process. More

by Steve Lewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wesselman
Jun 10, 2023 -

Kerry Chevrolet of Alexandria responded

Thank you for sharing your positive experience, congratulations!

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