Kerry Chevrolet of Alexandria

Ethan was extremely knowledgeable on the different options available on Silverados. He took time to show us the ins and outs of using different things within the vehicle we didn’t even know existed. H options available on Silverados. He took time to show us the ins and outs of using different things within the vehicle we didn’t even know existed. He was not pushy whatsoever and gave us space and time to make our choices. We have already given his info to friends and family who may be in the market for a vehicle. More

It is a very nice dealership and I am always satisfied with the work they do. Have used the service center for several years. with the work they do. Have used the service center for several years. More

Darius was very open and honest during the entire process. He never pressured me at any point. I plan to send anyone looking for a new Hyundai to him! I couldn't have asked for a better experience. process. He never pressured me at any point. I plan to send anyone looking for a new Hyundai to him! I couldn't have asked for a better experience. More

I took my car there December 14th, since I didn’t have an schedule appointment, they told me they couldn’t give me an exact date of when they would be able to check on my car, they told me it could take 2 we schedule appointment, they told me they couldn’t give me an exact date of when they would be able to check on my car, they told me it could take 2 weeks or 4 weeks…. Well, after calling every week after 5 MONTHS they were finally able to check on my car, but couldn’t figure it out what was the issue. So they told me they had to do a full inspection and told me it would be $2000 to do it!!! I said no, so 2 days later they called me again and said it would be cheaper… and again, after 3 weeks, they finally called me back and figure it out the issue and told me they would be calling me when they receive the part they needed to fix the issue. Once they finally got the piece they told me by next Monday (4 days) they would be calling to make sure everything was good….. after 8 weeks, after me calling them every week, they finally had the car ready….. So that’s it, the worst experience I ever had, after 9 MONTHS!!!I understand being understaffed, but you should never take 9months to look into a simple problem that this was! I got my car back, I had to get a new car during this time, and the gentleman in charge of my car was the most unprofessional person ever, just trying to get some money out of me… so I decided to get my new car not a Hyundai, just so I didn’t have to deal with those people again…. On the good side, management team was really good and professional, very understandable and didn’t have any idea the person that was in charge of my car was doing that. More

The team was fair and honest. They were transparent with pricing and took care of me during the entire process. They were transparent with pricing and took care of me during the entire process. More

Grover is killing it. The price I paid was very fair for services rendered. Wait time was appropriate. The price I paid was very fair for services rendered. Wait time was appropriate. More

They are very courltesy and explained what they did and what they needed to do.called when done. I'm what they needed to do.called when done. I'm More

Easy and courteous Well I hate texting my hands sore. Also I am in my pool. Also I am in my pool. More