Kerry Chevrolet of Alexandria
Alexandria, KY
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Bought the car new from Kerry a few years back. Grover was great. Hyundai however took 7 months to fix my car due to engine failure recall issue. Tried to get a loaner multiple times but no luck. Grover was great. Hyundai however took 7 months to fix my car due to engine failure recall issue. Tried to get a loaner multiple times but no luck. Ended up buying a new Toyota in the meantime - had no choice. Cost me a tow to the dealership as well - no refund. Asked for a transmission change as a courtesy and was decline. Will never look at a Hyundai again due to this experience. More
I had a very pleasant experience. Everyone was very pleasant and efficient. I would recommend this location to friends and family. Everyone was very pleasant and efficient. I would recommend this location to friends and family. More
Super friendly and knowledgeable! After we worked out a deal he got in and showed me all the great features. So personal, was a step above! After we worked out a deal he got in and showed me all the great features. So personal, was a step above! More
I was told I would receive a call to schedule service on my car. That never happened, I waited because I was told I should hear back within the hour. That also never happened. I had my car for a month and c my car. That never happened, I waited because I was told I should hear back within the hour. That also never happened. I had my car for a month and came back a month later to get my car serviced. I had to walk up to the sales building to get a copy of my warranty contract and then walk it back down to the service building which was aggravating! There was no record of my warranty information in their system, this was a lot of extra headache than it needed to be. More
Everyone was friendly and knowledgeable. Service was fast. Appropriate information was given about servicing before and after. No complaints. Service was fast. Appropriate information was given about servicing before and after. No complaints. More
Matthew was great in assisting with my every need. He returned my call/text quickly anytime I had a question. He showed great care for the concerns I had. He returned my call/text quickly anytime I had a question. He showed great care for the concerns I had. More
I was not happy with the way my 86 year old mother was treated at another dealer. So I took it to Kerry and Grover was great. He kept us informed on the progress of her car repair. Her car is fixed and no treated at another dealer. So I took it to Kerry and Grover was great. He kept us informed on the progress of her car repair. Her car is fixed and now we don’t have to worry about her driving it around town. More
Love this place. Been a customer here for many years. Brian in service is the best!!! Always count on him for help with anything on the card Been a customer here for many years. Brian in service is the best!!! Always count on him for help with anything on the card More
I just called your employees. They’re at the dealer ship are very friendly and helpful. They’re at the dealer ship are very friendly and helpful. More